Director of Sales - Military Veterans

Profile

Rising to 44 stories and designed by award-winning architects, Bisha Hotel u0026amp; Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto's Entertainment District. Creative souls, welcome home. u003cbru003eu003cbru003eThis position requires a progressive Sales executive, a strong leader who can develop and implement ongoing strategic initiatives that will positively impact hotel revenues and profits. The position is responsible for selling, administration, communications, and inventory management. Sales and Catering personnel development and training are also components of this position. Executive Committee position.u003cbru003eu003cbru003eu003cbu003eEssential Functions and Responsibilitiesu003c/bu003eu003cbru003eu003culu003enu003cliu003eIdentify sources of group business to the hotel and establish solicitation programs to maximize salesu003c/liu003enu003cliu003eIdentify sources of individual business and provide the sales elements for developing relationships with themu003c/liu003enu003cliu003e Maintain accurate forecasting for all group/individual segments and identify value periods for all sales emphasis u003c/liu003enu003cliu003e Participate in key site inspections and client events u003c/liu003enu003c/ulu003eu003cbru003eu003cbru003eSales Administrationu003cbru003eu003culu003enu003cliu003eEstablish programs and direct efforts to achieve group and individual room night goals and to develop ongoing relationships with customersu003c/liu003enu003cliu003eMonitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goalsu003c/liu003enu003cliu003eEstablish account qualifications criteria and use market research and telemarketing resources to identify priority markets and accounts; assign sales managers to assure coverage of all major marketsu003c/liu003enu003cliu003eEstablish travel schedules and monitor travel expenses to optimize sales productivityu003c/liu003enu003cliu003eDevelop active communications and close rapport with Convention u0026amp; Visitors Bureau, National Sales Offices, Planners Associations and other sources of sales information and supportu003c/liu003enu003cliu003ePlan, establish goals for and administer outbound sales programs to deliver qualified leads to other Loews Hotelsu003c/liu003enu003cliu003eWork with the Director of Marketing and the Director of Revenue Management to develop forecasts, budgets, and required reportsu003c/liu003enu003c/ulu003eu003cbru003eu003cbru003eSales Personnel Developmentu003cbru003eu003culu003enu003cliu003eLead and develop sales personnelu003c/liu003enu003cliu003eRecruit, select, train and motivate sales department personnel to realize their potential and develop individuals for advancementu003c/liu003enu003cliu003eAssure understanding of position descriptions, goals and standards of performance for sales department personnel; conduct formal semi-annual evaluations and provide ongoing coaching and counselingu003c/liu003enu003cliu003eMaintain established personnel policies and procedures of Hotelu003c/liu003enu003cliu003eExecute one-on-one counseling to all appropriate personnel on selling techniques and closing skillsu003c/liu003enu003c/ulu003eu003cbru003eu003cbru003eSelling Goalsu003cbru003eu003culu003enu003cliu003eTake responsibility for specified accounts or marketsu003c/liu003enu003cliu003eAchieve personal sales goals and be responsible for a representative selection of key accountsu003c/liu003enu003cliu003eExecute sales trips beneficial to designated market segments as specified in annual marketing planu003c/liu003enu003cliu003eParticipate in key industry events that bring national and local exposureu003c/liu003enu003c/ulu003eu003cbru003eu003cbru003eInventory Managementu003cbru003eu003culu003enu003cliu003eControl public space so as to maximize group revenuesu003c/liu003enu003cliu003eConduct Business Review meetingsu003c/liu003enu003cliu003eMaximize Rooms and meeting space (unless exception directed by DOM,) managing space commitments and identifying opportunities for focused sales programsu003c/liu003enu003cliu003eCoordinate group room forecasts with reservations department so as to help hotel achieve capacity room useu003c/liu003enu003c/ulu003eu003cbru003eu003cbru003eCommunicationsu003cbru003eu003culu003enu003cliu003eDevelop and maintain effective communication channelsu003c/liu003enu003cliu003eMaintain close, frequent open communications with DOM and other marketing department headsu003c/liu003enu003cliu003eMaintain supportive, timely communications with National Sales Office and other Loews Hotelsu003c/liu003enu003cliu003eCoordinate communication between sales department and operating departments of the hotel to assure awareness of booking and sales programsu003c/liu003enu003cliu003eMaintain timely, responsive communication with accounts and prospectsu003c/liu003enu003c/ulu003eu003cbru003eu003cbru003eu003cbu003eSupportive Functions and Responsibilitiesu003c/bu003eu003cbru003eu003culu003enu003cliu003e Respect guidelines of confidentiality and code of ethics in all company areas u003c/liu003enu003cliu003e Represent Loews Hotels in a professional manner at all times u003c/liu003enu003cliu003e Promotes and applies teamwork skills at all times u003c/liu003enu003cliu003e Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance u003c/liu003enu003cliu003e Is polite, friendly, and helpful to guests, management and fellow employees u003c/liu003enu003cliu003e Executes emergency procedures in accordance with hotel standards u003c/liu003enu003cliu003e Attends appropriate hotel meetings and training sessions u003c/liu003enu003cliu003e Maintains cleanliness and excellent condition of equipment and work area u003c/liu003enu003cliu003e Complies with hotel standards, policies and rules u003c/liu003enu003cliu003e Recycles whenever possible u003c/liu003enu003cliu003e Remains current with hotel information and changes u003c/liu003enu003cliu003e Complies with hotel uniform and grooming standards u003c/liu003enu003c/ulu003eu003cbru003eu003cbru003eu003cbu003eQualificationsu003c/bu003eu003cbru003eu003culu003enu003cliu003eDecisivenessu003c/liu003enu003cliu003eAgility is multitaskingu003c/liu003enu003cliu003eAbility to make decisions on imperfect informationu003c/liu003enu003cliu003eExcellent communication skills - oral and writtenu003c/liu003enu003cliu003eExcellent networking, negotiation and presentation skills requiredu003c/liu003enu003cliu003eMust be a skilled leader, have strong organizational skills, and have thorough knowledge and understanding of hotel operationsu003c/liu003enu003c/ulu003eu003cbru003eu003cbru003eEducation: u003cbru003eu003culu003eu003cliu003e College degree preferred u003c/liu003eu003c/ulu003eu003cbru003eu003cbru003eExperience: u003cbru003eu003culu003eu003cliu003e Minimum 7 years hospitality sales experience u003c/liu003eu003c/ulu003eu003cbru003eu003cbru003eBisha Hotel Toronto is an equal opportunity employer and values diversity in the workplace. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided to applicants with disabilities at all stages of the selection process upon request. Please **** and a member of our Human Resources team will respond to your request.

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