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Job Details

Associate Services Sales Manager

Posted on
Dec 22, 2022

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The aSSM (Associate Services Sales Manager) supports our business in the Americas’ sales regions which include: Enterprise, Commercial, Federal, State & Local Government and Latin America.  The aSSM is expected to have strong foundational knowledge hyperconverged infrastructure, private, public and multi-cloud, automation & orchestration, containers, a broad understanding of our industry and the ability to work closely with cross-functional teams (Sales, service delivery, project managers, and services operations). Ideally, a candidate will have strong organizational, process management, and communication skills for participation in quarterly business reviews, weekly sales meetings, team strategy calls and interactions with field sales management.
The candidate will work closely with an SSM (Services Sales Manager) and together focus on identifying opportunities to add **MEMBERS ONLY**SIGN UP NOW***. Xpert Services (Professional Services) to product deals to help increase product drag, drive customer adoption and reduce our customer’s time to value.  The aSSM is expected to have a clear understanding of **MEMBERS ONLY**SIGN UP NOW***.’s full breath of service offerings and recommend the most appropriate service(s) based on the customer’s business and financial requirements.  The candidate will possess knowledge of the solution sales process and services outcome from opportunity origination through closing of services sales opportunities.  Additionally, the candidate will be expected to be able to message and position **MEMBERS ONLY**SIGN UP NOW***.’s lifecycle of services including, but not limited to:
Day-0, Transformation Engagements: Planning for successful technology transformations by aligning IT and business.  This is accomplished through executive engagements and enterprise architecture workshops. 
Day-1, Outcome Based Service Offerings: Accelerate adoption of digital solutions, deliver faster time-to-value, and reduce risks through infrastructure modernization, Cloud and IT automation, database modernization and virtual desktop modernization.
Day-2, Operations Offerings: Proactively address risk and continually optimize digital operations through expert advice on the **MEMBERS ONLY**SIGN UP NOW***. platform.  Offerings include Technical Account Managers, Residents and Designated Support Engineers.
Multi-modal Education: Training and certification.
Additional Requirements
Work with SSMs, account managers, sales engineers and product specialists to position custom and SKU’s based services offerings within their assigned territories.
Mine data for customer-owned pre-paid services (FlexCredits) and work with the services operations desk, Sales, and service delivery team to utilize FlexCredits for any of **MEMBERS ONLY**SIGN UP NOW***.’s services offerings.
Assist in responding to RFPs (Request For Proposal), contribute to writing work product for SOWs (Statements of Work) and PCRs (Project Change Request) while providing ongoing enablement to our field sales team so they be knowledgeable about our services offerings and position them properly with their customers.
Provide weekly sales forecasts and regular reporting and stay abreast of deal status for each campaign and opportunity where your role guarantees a successful outcome.
Maintain an excellent understanding of hybrid cloud modalities, IT go to market challenges, and business drivers that impact customer purchasing decisions.
Embrace on-going technical and sales education, training and development.
About you
2 years of experience selling IT solution services, preferably cloud based technologies.
Ability to collaborate with and respond in a timely manner to end-user customers, field sales and service delivery teams.
Strong verbal communication skills in the English language.
Good sense of organization and keen attention to detail.
Ability to perform well in a fast-paced working environment.
Sold into the datacenter and infrastructure services markets.
Understanding of hyperconvergence products, Enterprise Cloud, DevOps, data center transformation and their impact on the customer’s IT journey.
Proposal creation experience (SOW, RFP).
Associate or bachelor's degree or equivalent experience preferred.
#Li-Remote
**MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity employer.
The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. **MEMBERS ONLY**SIGN UP NOW***. hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
**MEMBERS ONLY**SIGN UP NOW***. believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.
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