Account Manager Lubricants

Profile

Job Information
Shell
Account Manager Lubricants
in
Hamburg
Germany
, Germany
Job Family Group:
Commercial and Retail
Worker Type:
Regular
Posting Start Date:
June 9, 2022
Business unit:
Downstream
Experience Level:
Experienced Professionals
Job Description:
What’s the role?
The role will manage a portfolio of large customers and prospects in the FWS (Franchise Workshops - Autohäuser/ Werkstätten) and local Agriculture sectors in the northern half of Germany. This requires close relationship with relevant Stakeholders and key decision makers within the customers organisation. The ideal candidate is located in north-east Germany and will work from home with frequent travelling to establish and maintain long-term partnerships with counterparts
The main tasks:
Overall P&L responsibility for a set of mainly Gold band customers and prospects in the FWS and Agri segments predominantly in Northern and Eastern Germany. Full end to end ownership of all activities required to ensure the delivery of the business plan through substantial growth
Develop opportunities, position Shell as the right supplier and successfully lead negotiations to close sales deals with existing and new customers
Maintain and manage a pipeline of potential prospects and focus on delivering the biggest opportunities
Plan, monitor and achieve individual sales targets to support the overall team performance. Full accountability for the performance of the entire group of managed Key Accounts (volumes, margins, top line growth, customized CVPs, credit targets, Premium Product sales)
Ensure a high level of customer satisfaction to differentiate from the competition and support the growth strategy
Ongoing observation of changing customer requirements and the market environment of the specific sectors, including the capabilities, strengths, and weaknesses of key competitors
Put in place robust Key Account Strategies which are based on customer insights and plans to implement solutions with a competitive advantage
Support the development of Customer Value Propositions in close collaboration with Portfolio Management, Marketing, Supply Chain, and all other functions involved
Lead the business plan process for own customers by providing detailed information and accurate assessments
Establish close collaboration with key internal stakeholders like Supply Chain, Technical Team, Customer Operations, Finance, Legal, Credit, etc. to manage customer needs in a professional way
What we need from you?
Knowledge of the Sales & Marketing process and German FWS/Agri market environment
Proven experience in Sales, desirable in a Lubricants environment or similar industry
Strong commercial mindset
Good interpersonal and communication skills
Customer focus and relationship building skills
Analytical skills and strategic thinking
Structured and independent working style
Setting high standards for professional and operational excellence including Health, Safety, Security and Environment
Native German Language speaker and fluent English language skills
Company Description
At Shell Germany, our drive is to employ world-class individuals. We employ 4,200 people whose careers have benefited from our industry-leading career development programme and unrivalled inhouse access to local and global experts. We are active in many areas such as Gas, Gas Marketing, Manufacturing & Distribution of oil products, Petrochemicals as well as Research & Development. Shell in Germany is one of the biggest retailers of energy products and one of the largest refinery operators. Our extensive R&D facilities in Hamburg allow us to offer a broad range of expertise on Retail Fuels, Lubes, and Marine, Power and Engine Vehicle Technology. Shell began operations in Germany in 1902.
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…
We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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