Senior Manager Sales Operations

Profile

u003cpu003eu003cstrongu003eOUR VISION: THE WORLD. SUBSCRIBED.u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eCustomers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.u0026nbsp;u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eIn the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eOur vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book u003c/spanu003eu003ca href=****style=font-weight: 400;\u003eSubscribedu003c/spanu003eu003c/au003eu003cspan style=font-weight: 400;\u003e).u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eAs consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eTHE TEAMu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eSales Operations is the heartbeat of Zuora’s tier one Field Sales team. With an innovative operational infrastructure and enablement cadence, we empower our front line sales team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects and ecosystem partners. So, it's no surprise we strive for operational excellence in all that we do.u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eYOUR MISSION:u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eInfluence and operationalize the GTM strategy. Drive the execution and constantly improve the productivity and efficiency of our sales team.u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eWHAT YOU’LL DOu003c/strongu003eu003cstrongu003e:u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eGTM strategy and Planningu0026nbsp;u003c/spanu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eProvide GTM leadership in strategizing, executing, and operationalizing GTM plans and defining clear milestones with measurable KPIsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eEstablish the sales operations team as a strategic partner to drive growthu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eOrganize and deliver annual and quarterly planning processes, including the development of business plans, operating models, resource allocation, market segmentation, and territory design supporting the GTM strategy and optimizing performanceu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cspan style=font-weight: 400;\u003eSales Processes Standardization u0026amp; Simplificationu003c/spanu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eConstantly investigate and employ methods of improving Zuora’s sales processes, making them more standard, documented, and automatedu0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eTranslate and articulate business requirements in Sales product and tool enhancements, driving scale and velocityu0026nbsp;u003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cspan style=font-weight: 400;\u003ePredictability u0026amp; Executionu003c/spanu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eOrchestrate a cadence that supports the sales execution and discipline that ensures the sales leadership team knows the KPIs they need to achieve and are constantly able to assess where they are against those goalsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eProvide weekly updates and pulses of the business through consistent reporting but also highlighting the areas of risk and opportunitiesu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cspan style=font-weight: 400;\u003eLeadership and Cross functional alignmentu003c/spanu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eCreate alignment with the rest of the sales ops team (Systems u0026amp; Tools, Business Partner Analysts, Sales Analytics, Compensation) through effective communication and collaborationu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAct as a role model, sharing best practices and inspiring the rest of the team to grow and be the best version of themselvesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAchieve cross-functional alignment and eliminate silos by working closely with other teams such as Finance, Corporate data u0026amp; governance, IT, Product, Marketing, GS u0026amp; Alliances, CS.u003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eWHAT YOU’LL NEED TO BE SUCCESSFULu003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003e7 years experience in sales operations, business strategy and execution, business analyst, or financial analyst role.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDeep knowledge of customer relationship management tools and platforms.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExceptional analytical and problem-solving skills, with a solid ability to drive towards action and impact.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExecution driven: focus on what matter, data driven and get things doneu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003ePlayer/Coach: influence a team of individuals while also carrying a personal workload of projects and deliverablesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003ePassionate for designing and constantly improving sales and marketing processesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eMotivation to work cross-functionally with various stakeholders, including Sales, Marketing, and Executive leadershipu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAbility to work in a dynamic setting while maintaining accuracy and delivering against deadlinesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExcellent written and verbal communication skills with strong attention to detailu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eBachelor’s Degree in Finance, Economics, Mathematics, or a related field preferredu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eABOUT ZUORA u0026amp; OUR “ZEO” CULTUREu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eAt Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work.u003c/spanu003e u003cspan style=font-weight: 400;\u003eIn addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eTo learn more visit u003c/spanu003eu003ca href=****style=font-weight: 400;\u003ewww.zuora.comu003c/spanu003eu003c/au003eu003c/pu003enu003cpu003eu003cstrongu003eZuora is proud to be an Equal Employment Opportunity Employer.u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eWe encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003e#LI-MC1u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003e#LI-Remoteu003c/spanu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003e}

Company info

Sign Up Now - SellingCrossing.com