Logistics Customer Service/ Inside Sales Representative

Profile

GA-Commerce
Logistics Customer Service/ Inside Sales Representative- having a book of business is preferred (for the Gainesville, GA office)
At Volume Logistics
, you receive much more than a standard logistics company. Volume has Dry, Temp Control, Flatbed, and Intermodal capacity for FTL, LTL and expedited opportunities while servicing clients throughout the continental United States, Canada and Mexico.



This Gainesville, GA based Customer Service/Inside sales position is responsible for managing daily customer transactions as well as developing new opportunities with existing and potential new business.



Essential Duties:
As part of our brokerage customer service sales team, you will work closely with our carrier sales team while developing new relationships with clients; focusing on improving efficiencies and managing transportation costs. You will be responsible for taking a proactive approach in mastering the pricing and capacity fluctuations in various markets; based on customer needs.

Communicate with operations throughout the day to ensure timely pick-up and delivery of customer freight

Establish deep and mutually rewarding relationships with customers to expand Volume's footprint in the marketplace

Negotiate rates with existing and potential clients on spot market and all dedicated lane opportunities

Work effectively with your carrier sales team and administrative staff in order to provide a seamless efficient experience for our customers.
Qualifications:
Effective communicator

A customer following is preferred

Goal Driven with a competitive nature with impressive negotiation skills

Strong problem solving and decision-making abilities

Quick learner who is successful at multi-tasking

Willingness and drive to constantly look for ways to improve performance
This is a salary-based position, with incentives. Come join our incredible team and make a difference!

Company info

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