Salesforce QA Lead

Profile

**MEMBERS ONLY**SIGN UP NOW***. is redefining how businesses support their customers using powerful messaging and automation.
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on **MEMBERS ONLY**SIGN UP NOW***. to deliver efficient and personal customer experiences at scale. **MEMBERS ONLY**SIGN UP NOW***. is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users.
Join the company helping businesses grow revenue through in-product messaging, and so much more!
What's the opportunity? 🤔
The GTM Systems team within the Business Systems group is well-positioned to drive real impact in supporting our Go To Market teams - to set us up to do business the way our customers demand, to create seamless employee experiences that make it easier to delight our customers, to coordinate the changes we make that create impact across the organization, to build a world class ability to enable our business partners, and so much more.
We are looking for an experienced Salesforce Quality Assurance Lead to join our team! The successful candidate will be responsible for managing and leading the QA efforts for our Salesforce applications. They will work closely with our development team to ensure the delivery of high-quality software, and drive the development and execution of test plans, test cases, and test scripts.
If you are an experienced QA leader with a passion for ensuring the quality of enterprise applications, we encourage you to apply for this exciting opportunity to lead a dynamic Salesforce testing team!
What will I be doing? 🚀
Lead the development and execution of test plans, test cases, and test scripts to ensure the quality of our Salesforce applications.
Collaborate with developers and stakeholders to understand project requirements and identify potential areas of risk or concern.
Perform functional, regression, and performance testing to identify defects and ensure the application meets our high standards for quality.
Create and maintain test data and test environments to support testing efforts.
Establish and maintain testing metrics and KPIs, and communicate progress and results to stakeholders.
Develop and implement automation testing frameworks to reduce manual testing efforts.
Coach and mentor team members to improve testing skills and knowledge.
Establish and maintain testing standards, processes, and best practices.
Collaborate with project managers to ensure testing timelines and deliverables are met.
Stay up-to-date with industry trends and best practices in Salesforce testing and quality assurance.
What skills do I need? 📖
Bachelor's degree in Computer Science or a related field.
5 years of experience in Salesforce testing and quality assurance, with 2 years in a lead or management role.
Strong understanding of Salesforce development, configuration, and customization.
Experience with automation testing frameworks and tools such as Gearset or
Copado.
and frameworks.
Excellent analytical and problem-solving skills.
Strong communication and collaboration skills.
Salesforce certifications such as Administrator, Platform App Builder, or Platform Developer I are a plus.
Enthusiasm for startup culture and learning fast!
Benefits 😠
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)
Competitive salary and meaningful equity
Catered lunch and dinner served every weekday, plus a variety of breakfast foods and a fully stocked kitchen
Fully funded comprehensive medical, dental, and vision coverage
Open vacation policy and 10 corporate holidays
Paid Parental Leave Program
Commuter benefits 401k plan
In-office bicycle storage
Macbooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
Fun events for **MEMBERS ONLY**SIGN UP NOW***.rades, friends, and family!
The base salary range for this role is targeted at $136,000 - $204,000 in Colorado, $140,600 - $184,000 in Washington, and $151,000 - $204,000 for the San Francisco Bay Area and New York. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well.
**MEMBERS ONLY**SIGN UP NOW***. values diversity and is committed to a policy of Equal Employment Opportunity. **MEMBERS ONLY**SIGN UP NOW***. will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
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