Senior Sales Manager

Profile

The Senior Sales Manager assists the Area Commercial Lead in leading and supervising the Sales Team. They oversee and direct all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards.

What will I be doing?

As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards:

·Analyse local market trends and competitor activity to identify business leads

·Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams

·Negotiate room rates/packages with corporate clients

·Prepare company contracts for the hotel in accordance with current business and pricing conditions

·Work within current business strategies and recognising potential opportunities

·Support the Area Commercial Lesd in setting hotels yearly budgets as well as monthly forecasts where related to the sales managed segments

·Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs

·Plan and attend Sales events, as required

·Produce accurate and timely reports that meet the needs of the General Managers to include the reporting of appointments, calls made and business leads

·Answer customer queries in a prompt and professional manner

·Manage staff performance in compliance with company policies and procedures

·Recruit, manage, train and develop the Sales team

What are we looking for?

A Senior Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·Minimum one year of experience in a similar role

·Positive attitude and good communication skills

·Commitment to delivering a high level of customer service

·Excellent grooming standards

·Flexibility to respond to a range of different work situations

·Ability to work under pressure and under own initiative

·Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·Knowledge of local market

·Knowledge of hospitality

·Passion for sales and for achieving targets and objectives

·Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.And, our amazing Team Members are at the heart of it all!

Job: Sales

Title: Senior Sales Manager

Location: null

Requisition ID: HOT09HXJ

EOE/AA/Disabled/Veterans

Company info

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