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Sales Operations Compensation Analyst

Location
Redwood City, CA, United States

Posted on
Nov 21, 2022

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u003cpu003eu003cstrongu003eOUR VISION: THE WORLD. SUBSCRIBED.u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eCustomers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eIn the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eOur vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling booku003c/spanu003eu003ca href=****style=font-weight: 400;\u003e u003c/spanu003eu003cspan style=font-weight: 400;\u003eSubscribedu003c/spanu003eu003c/au003eu003cspan style=font-weight: 400;\u003e).u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eAs consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eTHE TEAMu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eSales Operations is the heartbeat of Zuora’s tier-one Field Sales team. With an innovative operational infrastructure and enablement cadence, we empower our front-line sales team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects, and ecosystem partners. So, it’s no surprise we strive for operational excellence in all that we do.u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eYOUR MISSIONu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eProvide transparency, guidance, and support to the sales reps, senior management, and regional business/HR partners globally to apply compensation expertise and sound compensation principles, best practices and appropriate guidelines.u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eWHAT YOU’LL ACHIEVEu003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eImplement and administer commissions plans for the sales teams and sales support teamsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAssist with monthly compensation processes and ensure timely commission submission within existing deadlinesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eWork with other sales ops business partners to roll out compensation plans to existing and new hires on a monthly basis.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eSupport any commission calculation-related inquiries and exceptions, including disputes and help drive timely resolutionu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eProvide Finance and Sales leadership with accurate attainment and earnings reporting for both sales and sales support rolesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eMaintain up to date documentation of our policies and process to ensure the company's compensation strategy is well understoodu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eWork closely with sales operations, finance, sales and HR leaders to identify and resolve issues.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAd hoc reporting requestsu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eu0026nbsp;WHAT YOU’LL NEED TO BE SUCCESSFULu003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003e1 years’ experience in sales strategy, sales operations, business analyst, or financial analyst role.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDeep knowledge of customer relationship management tools and platforms.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExceptional problem-solving skills, with a solid ability to drive towards action and impact.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eMotivation to work cross-functionally with various stakeholders, including Sales, HR, and Financeu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAbility to work in a dynamic setting while maintaining accuracy and delivering against deadlinesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExcellent written and verbal communication skills with strong attention to detailu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience in Xactly or similar compensation software preferredu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eBachelor’s Degree in related field preferredu003c/spanu003eu003cspan style=font-weight: 400;\u003eu003cbru003eu003cbru003eu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eABOUT ZUORA u0026amp; OUR “ZEO” CULTUREu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eAt Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eTo learn more visitu003c/spanu003eu003ca href=****style=font-weight: 400;\u003e u003c/spanu003eu003cspan style=font-weight: 400;\u003ewww.zuora.comu003c/spanu003eu003c/au003eu003c/pu003enu003cpu003eu003cstrongu003eZuora is proud to be an Equal Employment Opportunity Employer.u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eWe encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.u0026nbsp;u003c/spanu003eu003c/pu003e}

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