Growth Team Sales Trainer - Primary Care Organization - Nationwide

Profile

Description

Humana's Primary Care Organization is the largest and fastest growing value-based care, senior-focused primary care providers in the country, currently operating over 215 centers across eight states in twenty plus markets under two brands: CenterWell & Conviva. The Primary Care Organization will continue to expand its footprint by 30-40 centers over the next 18 months. Operating as a payer-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our clinics offer a team-based care model, where our physicians lead a multi-disciplinary care team supporting patient's physical, emotional, and social wellness.

The Growth Team Sales Trainer will assess learning, performance and development needs creating, designing and facilitating development plans that deliver on KPIs. This individual will create and implement processes, programs and training (workflow and technology) to ensure field sales (both broker and community engagement) along with telesales staff are fully prepared to be successful in their role.

Responsibilities

The Growth Team Sales Trainer will collaborate concurrently with their direct leader, market leaders, channel leaders, platform owners and the learning team. This individual will assess learning, performance and development needs to create, design and develop plans that deliver on KPIs. This role will source or create needed resources, lead the transition of technology migrations, and help identify new training mechanisms for ongoing operational processes.

Responsibilities:


Builds organizational capabilities and enhances organization effectiveness and performance by working with internal business partners
Matches organizational needs with appropriate learning solutions
Uses consultative skills to conduct project intake and needs analyses
Partners collaboratively and cohesively within and across teams, subject matter experts, business leaders and stakeholders
Creates and executes design and project plans
Plans, organizes, designs and develops learning solutions inclusive of training curriculum, course materials, performance support, leader support materials and scripts
Facilitates classroom, virtual and blended learning to varied audiences within multiple skill sets
Creates assessments and measurement plans to aid in optimizing learning experiences and support business outcomes
Conducts continuous learning/research into most current best practices for learning experience and design
Provides instruction and guidance to facilitators (train-the-trainer)


Required Qualifications:


Relevant bachelor's degree in Learning and Performance, Education, Organizational Development or combination of education and/or work experience
Ability to communicate clearly, confidently, and enthusiastically
Strong performance orientation around selling, sales goals and metrics
Strong collaboration and team-building skills
Process development expertise
Strong emotional intelligence and the ability to be flexible in a very fluid and dynamic environment with changing processes and priorities
Strong organizational skills, capable of handling multiple details simultaneously and the ability to move between strategic and tactical work

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits

Ability to travel 50-60%


Preferred Qualifications:


Bilingual Spanish
Experience in learning strategies and adult learning theories
Experience measuring learning solutions and tying to performance
Progressive strategic and operational experience


Scheduled Weekly Hours

40

Company info

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