Group Sales Support Professional - Ancillary Eastern and Central Time Zones

Profile

Description

The Sales Support Professional 1 will provide sales support to the Group Sales Representatives in the Specialty Sales Regions.

Responsibilities

The Sales Support Professional will provide sales support to the Large Group Sales Representatives in the Specialty Sales Regions. The objective will be to help execute on organizational directives related to technology, reporting, pipeline management, and overall market sales support. The ideal candidate will be able to summarize reporting data and present ideas and results. If you are detail oriented with outstanding analytical abilities, this role will be great for you.

Daily Job Function:


Provide support to the Sales team throughout the sales cycle.
Pipeline Management and Reporting using CRM (Sales Force). Pull, analyze and synthesize reports for sales team to track quote, opportunities and sold business.
Collect and organize RFP info (census, claims, RAF, etc.) and track down missing information from Broker/Client
Support sold groups in the implementation process, including, but not limited to:
Collect required materials for Account Installation.
Submit all sold paperwork to Implementation SAS
Attend Implementation call
Transition group to SPOC and client management team
Partner with and provide support to brokers as they navigate Humana. Answer general benefit questions and respond to brokers with marketing flyers.
Attend broker events and meetings.
Partner with internal stakeholders such as marketing, product, actuarial, underwriting, account installation and service.
Event/Sponsorship budget management.
Client/Partner email Distribution list management.
Creation and Distribution of scheduled market communication.
Agent bonus tracking and organization.
Create and support market-level Brainshark modules.
Market Teams channel organization of content.
Maintain a strong connection with internal market team members, collaborate to achieve results and solutions.


Required Qualifications


Previous Sales Enablement or Project Management experience
Great with computers including Microsoft Word, OneNote, PowerPoint, Outlook, and an advanced level skillset using Excel
Excellent verbal & written communication skills.
Previous experience with Client Relationship Management Systems (CRM's) with a preference of the Sales Force platform
Must be self-motivated and outgoing with a positive attitude and professional etiquette.
Strong analysis, critical thinking, and analytical problem solving skills
Ability to handle multiple tasks and deadlines with high level of accountability
Synthesizing and analyzing financial data (ex. budgets and income statement forecasts) with consideration for market goals
Ability to work cross departments to maximize collaborative potential on market outcomes
Must be passionate about contributing to an organization focused on continuously improving operational performance
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.


Preferred Qualifications


Bachelor's Degree.
Healthcare or insurance industry experience.
Bilingual with the ability to speak, read and write in both English and Spanish


Additional Information

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

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Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ****

Company info

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