Community Engagement Sales Manager - CenterWell Pasadena TX

Profile

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At CenterWell Senior Primary Care, a division of Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At CenterWell, we're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.

As a senior-focused healthcare provider, and subsidiary of one the nation's leading integrated health companies, Humana, we put the needs of seniors at the forefront of everything we do. Our multidisciplinary team goes above and beyond to make our centers a leading health and wellness destination for communities in key Medicare markets. CenterWell's national primary care centers serve more than 30,000 Medicare Advantage patients in markets including Kansas City, North Carolina, South Carolina, Orlando, Houston, Louisiana, Georgia and Las Vegas.

CenterWell is on a trajectory to double its footprint and the number of patients it serves over the next two years by expanding to new markets and growing patient panels in existing clinics. The Community Engagement Manager is responsible for generating growth and revenue for our business by developing and leading sales teams that introduce the community to the CenterWell brand and procure new patients for our clinics.

Responsibilities

The Community Engagement Manager will have market oversight over the consumer sales channel, which is responsible for generating new patient enrollments through engagement with the community and individual seniors. Sales teams engage with prospective patients by leveraging strong, lasting relationships with community partners, hosting community events that introduce our brand and special model of care, and supporting health and well-being activities in our primary care centers and virtually.

The Manager's responsibilities include:


Motivating, developing and supporting consumer sales team within the market
Hiring and training representatives to support the CenterWell brand and create a best-in-class consumer sales team

Development and oversight of patient enrollment targets and performance management


against targets at individual, clinic and market level


Developing tools and capabilities that can be deployed to support the community engagement team, including promotional programs, new categories of community partners and innovative lead development techniques
Procuring and managing partners that provide access to local community


organizations (e.g. retailers, service organizations, food banks, etc.)


Optimization of CRM tool (Salesforce) for lead development, tracking, analytics and


compensation purposes


Strong collaboration with marketing, B2B sales, market operations, and analytics teams to develop growth strategies and drive overall market performance


Required Qualifications:


3 years' experience in sales leadership
Strong performance orientation around sales goals and metrics
Process development expertise
Proven ability to understand specific consumers and communities in order to drive sales


strategies for them


Must be passionate about contributing to an organization focused on continuously improving consumer experiences
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits

Ability to travel 40-50%


Preferred Qualifications:


Bilingual Spanish
Management of Salesforce System
Bachelor's degree with 3 years sales or ad agency experience
Managed Health Care experience focusing on our Medicare population
Experience and proven ability to motivate a team that produces stellar results


Scheduled Weekly Hours

40

Company info

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