Location
Albuquerque, NM, United States
Posted on
Feb 23, 2022
Profile
At the DoubleTree by Hilton Albuquerque hotel, we are seeking an energetic, friendly and inviting personality to join our team- if this is you, please feel free to apply. We are seeking to fill a full-time Catering Services Sales manager. Your duties will include the list below:The primary purpose of the Convention/Catering Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the property's business plan; and (2) effectively detail and service all groups booked. The expectation to deliver a high level of customized service to the conference meeting client by accommodating all client requests and ensuring that all meeting rooms meet Hilton’s high standard of service.Essential FunctionsnGenerate catering revenue consistent with the property's business plannDetail and service all groups personally bookednAchieve personal and hotel revenue goalsnProspect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etcnDevelop, implement, and update catering sales action plansnInteract effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction;nAlign catering service and client specifications to achieve high guest satisfaction and return on investmentnManage contract minimums and coordinate the collection of attrition and cancellation feesnnReview Daily Event Sheet and Banquet Event Orders.nCheck status of meeting room set-ups.nVisually inspect all meeting rooms and public areas making note of any changes that are inconsistent with the BEO’s and take immediate corrective action.nCoordinate refreshes and changes to all meeting rooms with the proper operation department.nInspect registration area and office for cleanliness, water service, etc.nInspect exhibit areas hourly for cleanliness.nImmediately meet with the Meeting Planner and verify that set-ups are correct and discuss last minute changes to contract.nCheck-in with Meeting Planners a minimum of 4 times a day.nAssist clients with any last minute or pending requests.nComplete daily events report.nIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:nComplete monthly walk-through of all meeting rooms to monitor for maintenance request and other needs.nAttend BEO and Staff Meetings to review any changes in upcoming events.nAttend all Pre-Convention Meetings.nCommunicate events orders with various departments to ensure proper service.nPerform administrative duties relevant to accounting responsibilities in compliance with corporate guidelines.nParticipate in hotel’s manager on duty program as scheduled.nExcellent organization and communication skills.nAbility to read, listen and communicate effectively in English, written and verbally.nUnderstand Hilton Hotels Corporation’s Meetings and Conventions Standards.nWorking knowledge of banquet and meeting room set-ups.nAbility to work flexible schedules, as well as being able to work shifts standing on feet and walking throughout the hotel or sitting for long periods of time.nMultiple task oriented.nHilton OnQ skills and ability, highly preferrednEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Source: Hospitality Online,
Company info
Sign Up Now - SellingCrossing.com