Administrative Sales Coordinator - Cleveland OH

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Job Information
Humana
Administrative Sales Coordinator - Cleveland, OH
in
Cleveland
Ohio
Description
The Administrative Sales Coordinator processes sales and invoices so that customer orders paid accurately and on time. Drafts sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements. Makes standard calculations to accurately compile and report statistics. Performs background research on customer accounts, prospects, competitors, and industry trends to support the sales teams activities. Answers internal and customer inquires. Communicates with staff from other areas in the organization to confirm the status of orders and resolve customer complaints. Maintains up-to-date customer records. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.
Responsibilities
Required Qualifications
1 - 3 years administrative experience, preferably in a sales support role
Strong customer service focus
Intermediate to advanced proficiency in Microsoft Office - Word, PowerPoint, Outlook & Excel
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
This is an office based position at our Cleveland, OH location. Hours are Monday through Friday 8:30 am - 4:30 pm.
Light travel is required (10%)
Preferred Qualifications
Associates or Bachelor's Degree.
Healthcare industry experience
For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.
If progressed to offer, you will be required to:
Provide proof of full vaccination or commit to testing protocols OR  
Provide proof of applicable exemption including any required supporting documentation
​​Medical, religious, state and remote-only work exemptions are available.
Scheduled Weekly Hours
40

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