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Job Details

Sales Assistant

Location
South Bend, IN, United States

Posted on
Feb 25, 2022

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IN6LyHAcOm-287362-en_US
Solutions driven success.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
Solutions driven success.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology, and physical assets. At XPO Logistics, exceptional customer service is at the heart of our success. As the Assistant, Sales, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're a superstar at multitasking and have a passion for helping others, join XPO and let us help you build a career you'll love.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you'll do on a typical day:
Support Sales with managing the branches key accounts
Enter loads and confirm notes about the status of shipments
Schedule pickup and delivery appointments with warehouses and customers
Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
Handle any issues that arise on shipments and share information and updates with the customer
Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
Monitor report cards
What you need to succeed at XPO:
At a minimum, you'll need:
Excellent verbal and written communication skills
Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
The ability to work in a fast-paced environment
It'd be great if you also have:
1 year of sales or customer service experience
1 year of related experience and/or training, and a general understanding of the transportation industry
Solid attention to detail and follow-up skills with experience identifying and resolving problems
Be part of something big.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.

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