Demo / Pre-Sales Engineer

Profile

u003cpu003eu003cstrongu003eSolution Consulting - Demo Engineer/Solution Engineer/Pre-Sales Engineeru003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eu0026nbsp;u003c/spanu003eu003cspan style=font-weight: 400;\u003eAt Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shifts happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4 rating onu003c/spanu003eu003ca href=****style=font-weight: 400;\u003e u003c/spanu003eu003cspan style=font-weight: 400;\u003eGlassdooru003c/spanu003eu003c/au003eu003cspan style=font-weight: 400;\u003e. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eu0026nbsp;u003c/spanu003eu003cspan style=font-weight: 400;\u003eZuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eAt Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.u003c/spanu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eOverview:u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora is looking for Demo Engineer(s) to join our Solution Consulting Center of Excellence team to help Create, Automate and Maintain world class Customer demos at scale. You should be passionate to understand different customer use cases, work with Solution Consultants/Product/Account Executives to build reusable solution demos on Zuora. One should have an automation mindset to build demo assets for the Solution Consulting organization.u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003ePrimary Responsibilitiesu003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eWork with the Solution Consultants/Account Executives to understand the customer business and to gather use case requirements.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eReview the use case scenarios with the Solution Consulting team, configure or build them using Zuora’s Billing product to achieve the customer needs.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eWork along with Solution Consultants on the customer use case demo front.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eIncrease sales success by improving demo quality and our ability to innovate and automateu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAnticipate Areas of Complexity very early in the use case requirements and collaborate with the product engineering for best possible solutions.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eLead SC CoE process improvement initiatives and take action to make changes. Understands the need to continuously improve methodology, actively participates in initiatives and leads others to complete revisions.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDevelop process improvements by automating the manual activities through scripts and different automation toolsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAs needed, can develop well thought out Requests for Enhancement (RFE) that strike a balance between the specific needs of a Customer and the need to deliver product features that can be used by a broader base of Customers.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eImplement/develop custom solutions for out-of-the-box business scenarios.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eWork with the product team on integration capabilities in demos with third party platformsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eCollaborate across teams for new releases on Zuora's products.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eManage the demo tenants to ensure all are on the latest and the greatest versionu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eTest and deliver the use cases to Solution Consultant teams with documentation.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAttend product version release meetings and enablement sessions to be up to date with the Zuora Product features and apply the same to the demosu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAssist with technical Zuora tenant issues to ensure seamless demos for Solution Consultantsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eBe the voice of the customer/field - Provide feedback from demo development to the product team for product improvementu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eRequired Experience and skillsu003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eBachelors or Masters of Engineering (Computer Science) or equivalentu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003e2 to 8 years of relevant experience in advanced Programming development or Software Consultingu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eGood knowledge of Object-Oriented Programming, Software Analysis u0026amp; Design, Test driven developmentu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eWorking knowledge of one or more current programming languages such as JAVA, Salesforce, Python, Ruby, Java Script, HTML, CSS, Web Development, API’s, SQL, PL/SQL, and Oracle Databaseu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eGood understanding of concepts related to SAAS and Cloud Computingu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eKnowledge of programming with SOAP, REST, WSDL, XML, JSON, HTML, CSS.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eSQL Scripting knowledge to be able to query data, create complex joins, and reformat existing tablesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eBasic programming in Powershell, Bash, or other scripting language to automate tasks and troubleshoot existing tools.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience with Slack Automations would be a plusu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eUnderstanding of RDBMS concepts, DML and DDL operations.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAbility to independently perform use case validation on developed extensionsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eConsulting skills to be able to work with clients, troubleshoot their data, and assist them in fixing the data/configuration issuesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eKnowledge of Order to Cash or Finance business processesu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eAdditional or Optional Skillsu003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eKnowledge of Salesforce, Microsoft Dynamics, Apex Programming will be an added advantageu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eSalesforce Platform Developer I/II or Salesforce CPQ Specialist certification will be a great advantageu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eJava Certified Professional Developer (Professional Java Certification) would be preferredu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eSoft Skillsu003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAbility to communicate product functionalities in business language to end usersu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAbility to understand business functional areas u0026amp; product issuesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eCustomer service-oriented and proactive in anticipating u0026amp; resolving problemsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eStrong oral u0026amp; written communication skillsu003c/spanu003eu003c/liu003enu003c/ulu003e}

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