Senior Manager Sales Compensation

Profile

OUR VISION: THE WORLD. SUBSCRIBED.
Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.
In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.
Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book
Subscribed
THE TEAM
Our Finance Operations team provides strategic and operational support to everyone at Zuora. We are responsible for Global Procurement, Sales Compensation, Payroll and the Monthly Close Process. Our Sales Compensation team is a group of data driven experts who provide instrumental support to our ZEOs globally. They are our SME on Sales Compensation operations and work closely with our Sales organization to execute our commissions plans. We pride ourselves on our ability to work well together and cross functionally to build out systems and processes that allow us to achieve strict deadlines while maintaining flexibility and work-life balance. And we really enjoy spending time together as a team both in and outside of the office!
YOUR MISSION:
Manage the administration and payment of sales variable compensation
THE OPPORTUNITY (AKA: Why you want this role over any other out there)
The Sr. Manager, Sales Commissions will supervise two direct reports and will work with Finance Business Partners, Sales Executives, and Human Resources to establish best practices, as well as drive on-going process refinement to improve the efficiency and accuracy of sales commissions calculations and reportin
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WHAT YOU’LL ACHIEVE
Manage the administration and payment of sales variable compensation.
Own worldwide sales commissions calculations, reporting, policies and other relevant processes.
Gain a comprehensive understanding of Zuora’s business models, Go-to-Market strategies and Sales processes to align with business needs.
Program manage the global design, delivery and governance of all commission plans.
Manage and mentor commissions analysts.
Ownership of commissions systems process and infrastructure
Design and build all compensation plan structures within Xactly
Research compensation issues and disputes and provide analysis to facilitate resolution.
Responsible for timely and accurate preparation of monthly accruals, deferrals, reconciliations and provide fluctuation analysis for commissions accounting.
Assist external audit firm on commission related matters for quarterly reviews and annual audits and ad hoc requests.
Ensure compliance with SOX for compensation documents, processes, programs and policies.
Understand the crediting rules and special considerations by team and ensures these are implemented correctly
Liaison between commissions team and other stakeholders
Initiative to improve processes: looks for ways to drive improvement and leads implementation
WHAT YOU’LL NEED TO BE SUCCESSFUL
8-10 Years of forward-thinking finance, accounting, commissions and/or project management experience with a focus on sales incentive pay and processes.
BS/BA in accounting, finance, economics or other quantitative fields preferred
Strong project management skills, and in-depth knowledge of sales compensation plan processes and procedures
Ability to partner, collaborate and influence across functional areas (e.g., Sales, Finance, Operations and People)
Excellent written and verbal communication skills
Ability to work in a dynamic setting while maintaining accuracy and delivering against deadlines
Motivated to work cross-functionally in a role which supports multiple business partners
Understanding of SaaS business model
Experience with Sales Commissions tools (i.e. Xactly)
Advanced analytical and modeling skills with the ability to interpret and analyze data
ABOUT ZUORA & OUR “ZEO” CULTURE
Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.
At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work.
In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.
To learn more visit
****Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
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