Sales Support Representative - CarePlus

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Job Information
Humana
Sales Support Representative - CarePlus
in
Melbourne
Florida
Description
Are you passionate about contributing to the well-being of the Medicare population? Would you like to provide support to an active and fast-paced team of sales professionals? If so, the Sales Support Representative provides effective sales administrative support to assist the team with bringing new members onboard and retaining the customers we serve. This position performs advanced administrative, operational and customer support duties that require independent initiative and judgment. CarePlus has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.
Responsibilities
In this role you will support a Manager of Sales Administration, Senior Manager of Medicare Sales, a Director and 8-10 Medicare Sales Representatives, as well as, our external agents. Decisions require good time management to prioritize requests, create and organize processes to complete administrative tasks and projects. This role requires an independent thinker who can rely upon their own judgment to meet work deadlines. This role works in collaboration with other teams and departments.
Some duties include: processing invoices, drafting sales documents, proposals, reports and correspondence; compiling and completing standard calculations for reporting statistics; gathering industry data on competitors; confirming the status of orders and helping resolve customer complaints; maintaining up-to-date customer records; collating marketing materials and preparing information needed for team meetings; answering phones and completing general administrative duties as needed.
*Humana Perks:   *
Full time associates enjoy    
Annual bonus plan   
Medical, Dental, Vision and a variety of other supplemental insurances   
Paid time off (PTO) & Paid Holidays   
401(k) retirement savings plan with a competitive match   
Tuition reimbursement and/or scholarships for qualifying dependent children 
And much more! 
Required Qualifications
1 year of administrative experience
Great with computers including Microsoft Word, PowerPoint, Outlook, with at least an intermediate level skillset using Excel.
Excellent verbal & written communication skills.
Must be self-motivated with a positive attitude and professional etiquette.
Must be able to lift boxes up to 40 lbs. - position requires organizing, loading and unloading products and Medicare materials used during Annual Election Period (AEP)
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Must reside within a daily commutable distance of the assigned market office
Preferred Qualifications
Associates or Bachelor's Degree.
Healthcare industry experience.
Additional Information
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.
Scheduled Weekly Hours
40

Company info

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