Senior Account Manager

Profile

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like Singtel, Telstra, Optus, HSBC, Rakuten, KDDI, Uniqlo, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.
You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.
We are looking for a high-performing
Senior Account Executive
to manage our key accounts in Singapore and SouthEast Asia. The successful candidate will meet our customer acquisition and revenue growth objectives.
You will have the opportunity to be part of a nimble, highly impactful team and help drive the adoption of Conversational AI and messaging among the world’s largest brands including retailers, banks, airlines and more - it’s impressive!
You will:
Account Planning in your assigned territory, to allow a deep understanding of your account and to understand their strategy and whitespace.
Continuously build and maintain a pipeline of sales activity through prospecting and pipelining using a variety of methods
Target key decision-makers at our customers within in sales, marketing, IT, care and the contact centre
Engage with C-level prospects to position LivePerson’s strategic value proposition
Develop internal relationships and manage the end-to-end sales process through engagement of appropriate resources including Inside Sales, Solution Consultants, Professional Services, Success, Executives, Legal and Marketing teams
Provide accurate monthly forecasting of revenue and be comfortable in MEDDPICC qualification
You are:
Be confident Strategic value-based selling, buyer group identification, business case definition, return on investment analysis, references and analyst data
You bring 4 years of experience in managing large complex enterprise wide software sales deals.
Your strong operational background will leverage your process driven sales approach, consistently producing track records of meeting and exceeding goals.
Customer Focused - You deliver customer service like you expect to receive it; with excellence
4 years field sales experience
4 years selling complex enterprise software solutions (transformational technology and multi-million dollar deals)
You possess a growth mindset and are curious in your approach to life. You demonstrate a desire to learn and embrace coaching to continuously adapt and evolve
A true team player - you understand the importance of fostering a collaborative team environment in order to deliver the best results
Passion and Conviction - You can inspire passion in others. You’re a true motivator and entrepreneur mindset
SaaS, BPO, e-commerce or online marketing sales experience
Benefits:
Health: medical, mental and EAP.
Time away: vacation, holidays and care days.
Financial: ESPP, medical insurance and group personal accident and life plan.
Family: parental leave.
Development: tuition reimbursement, native AI learning.
Additional: WFH support and access to We Work locations
Why you’ll love working here:
Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.
Belonging:
At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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