Solutions Engineer - Segment

Profile

See yourself at Twilio
Join the team as our next
Solutions Engineer, Segment.
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports
diversity, equity & inclusion
wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
You will be responsible for partnering with our Account Executives by
removing technical and business related obstacles in front of a sale,
advocating for customer interests to
relevant internal teams, and creating compelling technical content
. You get excited talking to engineers and also know how to distill technical concepts to C-level executives,
all with the main goal of closing deals
We are here to make life easier for our customers and to leave them with the
wow” feeling of having solved integration, data management and analytics issues with ease, style and class.
Responsibilities
Understand and qualify customers' goals and effectively articulate Segment's ability to meet these goals
Gain and maintain a deep understanding of and document the customers' architectural solutions/environment
Work in concert with the Enterprise Account Executives to build and adapt sales strategies and drive towards successful sales into F500 companies
Assist in Sales stages such as opportunity qualification, demonstrations, Proof of Concept presentations
POC), RFP responses & business justification in a technical pre sales capacity
Ensure the success of customer POCs through effective management of success criteria, planning and execution
Distill and advocate customer interests, needs and product feedback to Product Management, Engineering, Marketing and Sales
Maintaining awareness of internal roadmap and new product features to evangelize with customers and their feedback to Segment product management and engineering groups
Continuously learn and update skills and keep aware of industry trends in the integration and data management space
Requirements
Obsessed with solving customer problems
Fluent German speaker
Passionate commitment to closing sales deals
5 years of experience in a sales/solutions engineering role, with a record of top performance in the B2B SAAS space for enterprise accounts
Bachelors degree in Engineering, Computer Science, MIS or a comparable field is preferred
A firm understanding of enterprise integration m
ethodologies
, best practices and API architecture
Strong technical background with hands on professional or personal experience many of the following areas:
Web development, m
obile development, device platforms & architectures, ETL concepts and workflows, high availability systems and business continuity, message queuing patterns,Batch operations and pipeline design
3 years development experience in one or more of the following languages:
Java,
Javascript, Ruby, Go, Node, Python
SQL development and optimization, Data warehousing, relational database architecture and data modeling with some of the following:
MySQL,
PostgreSQL, Redshift, BigQuery, Spark, Hadoop
Ability to travel 25% to 50%
Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands
Location
This role can be based in London, Berlin, Munich or Remote-Germany.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for,
please consider other open positions

Company info

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