Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Tipperary, MO
View more jobs in Missouri

Job Details

Customer Support Executive Agriculture

Salary
Please see job description.

Location
Tipperary, MO, United States

Posted on
Nov 02, 2022

Apply for this job






Profile

Job Overview
Our client is the market-leading software-as-a-service (SaaS) farm management app & platform in Ireland and the UK, used on over 17,000 farms. To support our ambitious strategic growth plans and take advantage of substantial new commercial opportunities available to us as the leading on-farm software provider in the Agtech sector, we are looking for a 'Customer Sales Executive' to join our team.
Location:
Roscrea, Co. Tipperary
Sector -
Agricultural Technology, Customer Service, Sales, B2C, SaaS
Contract Type
- Permanent Full Time
Key responsibilities:
You will be responsible for selling our client;s app to our farmer sales leads, upselling them to the best product plan that suits their needs and delivering a best in class experience to our members, delivering the happiness we promise.
Your key responsibilities will include:
Proactively call our farmer sales leads to upsell them our client's app and member paid plans, ensuring a high sales conversion rate of leads to paid members (assisted sales)
Provide a timely response to sales renewals, supporting members with their renewal payments processing and exceptions handling, ensuring a high sales renewal conversion rate (assisted renewals)
Proactively provide outbound and inbound assistance to our members during the critical on-boarding phase, ensuring high levels of user engagement, member experience success and happiness
Ensure that each interaction with a member maximises the value of the product, drives app usage, delivering on the product and brand promise. This is a critical responsibility to ensure engaged member experience, sales-conversion and retention/renewal rates.
From time to time, to deliver best in class member support, taking ownership and resolving customer support queries in a friendly, professional and efficient manner via phone, email, online chat or any other means of communication as may be required.
Achieve monthly, quarterly and annual sales targets across various sales touchpoints, e.g. assisted sales, on-boarding process and renewal sales
Work with your team and manager to support an inspiring environment culture where the member experience is at the heart of everything we do.
Work with key stakeholders within the company to constantly improve the end-to-end member experience - for example by listening, learning and championing member app feature requests or highlighting insights into recurring support issues, member pain-points and root-causes with relevant team members and colleagues.
Assist with preparation for major shows and attend events in Ireland and abroad to educate future and current members about our clients App, our product and feature roadmap and grow our customer base.
Candidate Requirements:
Person with previous experience working in a sales driven environment into Ireland & the UK, possessing strong sales skills to up-sell leads and renewals
Person with experience from a farming background has an advantage, that said full product training will be provided to successful candidate
Is a people person with excellent interpersonal and professional communication skills
Person who is open, good listener and is keen to learn new things
A proactive organised person with excellent time management skills and can work as part of a team and on their own initiative
Strong attention to detail and can deliver a 'best-in-class' sales and support customer experience
Has strong systems knowledge and is adept in using multiple systems and following processes.
To Apply
Are you the one we're looking for? Apply now by clicking the apply button.
All applications through FRS are 100% confidential.
N.B. Any direct canvassing will lead to elimination from process - All Applications through Gerry at **MEMBERS ONLY**SIGN UP NOW***.

Company info

Sign Up Now - SellingCrossing.com

Similar Jobs:
Sales Team Manager
Location : Tipperary, MO
Job Overview Sales Team Manager As Sales Team Manager you will be responsible for an Internal Sales Team as well as Client Development and Business Growth in areas of South & North Tipperary, Waterford & Kilkenny. Sales Team Manag...
Client Account Manager - Grocery
Location : Tipperary, MO
Job Overview Client Account Manager - National Grocery Our client a leading supplier to the multiples is looking for a talented and experienced Client Account Manager with a strong grasp of the FMCG market in Ireland. The client i...
Internal Sales - Agri
Location : Tipperary, MO
Job Overview FRS Recruitment are currently recruiting for the role of 'Internal Sales - Agri' on behalf of our Client who is an established Agri business in North Tipperary. There are 2 positions available, both of which are full...
EmploymentCrossing was helpful in getting me a job. Interview calls started flowing in from day one and I got my dream offer soon after.
Jeremy E - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
SellingCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
SellingCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2025 SellingCrossing - All rights reserved. 168 192