Manager of Sales Administration - Palm Beach FL

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Job Information
Humana
Manager of Sales Administration - Palm Beach, FL
in
Delray Beach
Florida
Description
Are you passionate about contributing to the well-being of the Medicare population? Are you looking for a role in management that will oversee the support provided to an active and fast-paced team of sales professionals? If so, the Manager of Sales Administration is in charge of providing effective sales administrative support to assist the team with bringing new members onboard and retaining the customers we serve. This position is responsible for overseeing the Sales Support Representatives who perform advanced administrative, operational and customer support duties. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.
Responsibilities
In this position, you will: assign tasks and projects to the Sales Support Representatives who support the Director, 25-35 Medicare Sales Representatives, and our external agents; you will work as a team to help execute these strategies. This role also requires tracking sales including additional reporting functions such as commissions auditing. You will work cross functionally with other departments while resolving enrollment and customer service issues.
Additional responsibilities include training, resolving HR related issues, project management, office management, ordering sales materials, meeting and event planning, staying on top of local compliance. All of these responsibilities while providing a high level of customer service to both our internal and external customers. This position reports to the Director of Medicare Sales and works alongside the Senior Managers of Medicare Sales.
*Humana Perks:   *
Full time associates enjoy    
Base pay with a competitive commission structure   
Medical, Dental, Vision and a variety of other supplemental insurances
 Paid time off (PTO) & Paid Holidays 
401(k) retirement savings plan with a competitive match
Tuition reimbursement and/or scholarships for qualifying dependent children
And much more! 
Required Qualifications
Active Florida Health and Life insurance licenses or the ability to obtain within 60 days
2 plus years of administrative experience working in either sales, insurance or a related industry
Ability to organize, manage and lead multiple priorities, projects and initiatives
Excellent verbal & written communication skills
Must be self-motivated with a positive attitude
Strong organizational, interpersonal, communication and presentation skills
Technologically savvy to include high level use of laptop and mobile phone devices, proficient use of Microsoft Office suite and an understanding of or comparable knowledge of CRM tools and other sales/marketing resources
Must be able to lift boxes up to 40 lbs
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits  
Must reside within a daily commutable distance of the assigned market office (Palm Beach office)
Must be willing to interact with customers in a face to face environment
Will need to collaborate routinely with a diverse workgroup
Preferred Qualifications
High School Diploma, Associates or Bachelor's Degree
Prior leadership experience
Healthcare industry experience
Bilingual with the ability to speak, read and write in both English and Spanish without limitations or assistance
Additional Information
After offer acceptance you must be able to complete and pass the AHIP certification (paid for by Humana) prior to your start date in order to sell our products 
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Scheduled Weekly Hours
40

Company info

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