eCommerce Sales Specialist

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eCommerce Sales Specialist
The eCommerce Sales Specialist is responsible for supporting catalog management, sales and forecast reporting, and order to cash tracking. The eCommerce Sales Specialist will work in partnership with eCommerce cross functional team.
Location:
Chicago, IL
Compensation:
$20-24/hourly basis- Based on Experience
Job Responsibilities:
Catalog Management
Regularly review Amazon product catalog to ensure all elements are correct & nothing has been replaced or eliminated
Accurately and in a timely manger upload, monitor, and optimize content on Amazon website including product images, descriptions, bullet points, tagging, ingredients, videos, and other product detail page content, variations, etc.
Conduct monthly or more frequent brand health and competitors’ audits of retailer’s website: pricing, product reviews, questions, product content and images.
Manage all open cases with Amazon and respond within the 24hr SLA
Reporting
Communicate business performance by supplying data through standardized weekly and monthly business report that includes financial results, eMerchandising, digital shelf optimization and promotional activity.
Monitor and report competitive activity and share with cross functional team monthly
Maintain monthly reconciliation and forecasting reporting which includes shipments, consumption and inventory
Monthly budget tracking
Order to Cash Tracking
Perform routine order tracking daily to ensure timely processing, shipping, and delivery of orders
Identify, research and support the resolution of service issues, keeping customers apprised on the status and resolution in a timely manner
Job Qualifications:
2 years of experience in catalog management
2 years of experience in reporting & analysis
2 years of experience in order to cash tracking
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