Business Development Manager

Profile

Because you belong at Twilio
The Who, What, Where and Why
Twilio is a cloud communications company that has redefined the customer engagement journey. As a crucial member of the team, you will be responsible for understanding our products, customers, market alternatives, and the market trends to establish new sourcing options internationally for inbound services. Reporting to the Senior Director Business Development for Twilio, this is a critical position with an incredible opportunity to have an impact on Twilio's success.
Who?
Twilio is looking for an experienced Business Development professional who lives
the Twilio Magic
and has a demonstrated track record of driving results. 
You have:
A customer obsessed mindset
An understanding of the telecommunication industry, especially international trends and new developments ideally based on 5 years of relevant experience
Track record of negotiating and closing multiple international Telco services agreements
Experience on International markets, communication capabilities into different matrix levels and understanding the cultural diversity.
The ability to focus and deliver new commercial agreements
Project Management mindset, capable of understanding the small details and being able to communicate to high level stakeholders.
Strong communication, story-telling, writing, content-creation and presentation skills with the ability to take the complex and make it simple. Experience as speaker a plus
Experience presenting to Senior Executives ideally at network operators 
A data-driven mentality with strong analytical and research skills
Master degree in business management or scientific area, MBA and consulting experience a plus 
Knowledge around phone numbers and regulatory a plus
What?
As a
Business Development Manager
, you will live the Twilio Magic values:
BE AN OWNER: Own the sourcing options for inbound services internationally 
WRITE IT DOWN: Craft the story and narrative we want to tell in order to drive product preference and customer adoption and ensure it is reflected in all our communications, including website, case studies, whitepapers and sales pitches.    
DRAW THE OWL: Analyze the customer insights, market alternatives and work with product teams to define the product’s sustainable competitive advantages, positioning, and messaging. 
BE BOLD:  Define the positioning and narrative that breaks through the clutter of noise and crystallizes why Twilio IoT is the superior choice. Evangelize and advocate the narrative in the market with customers, analysts and media. 
WEAR THE CUSTOMER’S SHOES: Gain a deep understanding of the customer buy team (both the business and technical buyers) and buying journey and effectively disseminate the lessons learnt into the product strategy, roadmap, messaging, content, and sales strategy.  
RUTHLESSLY PRIORITIZE: Be able to manage conflicting priorities from the various senior stakeholders and execute each committed program/initiative well. 
DON’T SETTLE: Be continuously testing and learning to improve how we position our portfolio and go to market better.
Why?
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
Where?
We would love to have you positioned in one of our office locations in Europe, but would also offer remote locations in Europe. While this position can mean working remote, you will still enjoy our incredible perks: monthly Kindle book reimbursement, monthly gym reimbursement, monthly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook. 
About us:
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.
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