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Job Details

Customer Service Officer Sales - Mt Isa QLD

Posted on
Mar 09, 2023

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Customer Service Officer, Sales - Mt Isa QLD
Location:
Regional North - QLD
Work Type:
Permanent - Full Time
Join an iconic Wesfarmers business, Australian leaders in industrial supplies
Outstanding employee benefits, with ongoing training and career development
Be part of our team in a permanent full-time role located in Mt Isa QLD
OUR STORY
Bullivants is a part of the Wesfarmers group of companies and
operates as a separate business under the Industrial Specialists
Division. The support provided by the group strengthens Bullivants
ability to provide industry leading service and solutions to our
customers.
Our nation-wide capabilities include rigging, lifting, testing,
recovery, restraint, inspection, and height safety. Our people,
products, services, facilities, and systems are uniquely focused on
providing expert safety and load management solutions for our
customers. We have built our business by working with our customers
and developing our range of products and services around their
requirements.
YOUR OPPORTUNITY
Due to an exciting growth within the business, we are looking
for an enthusiastic Customer Service Sales Officer
to support our Customer First philosophy based in Mt
Isa
. This role is critical within our broader Customer
Service Excellence Team.
Whilst you will be focusing on delivering exceptional service to
our customers and the market, this role will see you responding to
sales queries, quoting customers, liaising with other locations and
departments to source products and some counter sales requirements
to meet internal and external customer. No day will ever be the
same!
We have a learning and development program for the right
candidate so you will be set up to succeed from the beginning!
Your key responsibilities include, but not limited to:
Managing sales enquiries within our branch, over the phone and via email
Build engaging relationships with our customers and internal stakeholders during every interaction
Process customer orders, quotes, and manage the end-to-end customer interaction
Providing product-based information and cross-selling products where required
Ensure customer requests are actioned in a timely manner within allocated timeframes
Take ownership in continuing and cultivating all customer interactions
To be successful, you will have:
Sales and customer service experience and the ability to work unsupervised in a small team
Excellent oral and written communication with a proactive approach
Comprehensive computer experience specifically Microsoft Suite (Excel and Word a must)
Strong time management skills with a solutions focused approach to problem solving
Be safety minded and promote all things safety within our branch
Ability to focus on completion of allocated tasks and have a high attention to detail
Experience with industrial products such as lifting and rigging, trade products is preferred but not essential
CULTURE & BENEFITS
A career with Bullivants will offer you rewarding experiences
and opportunities for growth and development. We have a diverse,
inclusive, and safe workplace where our team members care about
each other and enjoy building meaningful connections.
To ensure our employees feel valued, supported, and celebrated,
we provide a range of employee benefits including:
Flexible work arrangement
Competitive salaries and incentives
A range of diversity and well-being initiatives
Ability to purchase up to 4 weeks additional annual leave
Team events, celebrations, and development opportunities
Team member discounts on Wesfarmers products
Discounted offers from over 300 corporate partners
Onsite parking and novated leasing options
Generous Wesfarmers annual share plans
Attractive parental leave policy and more
NEXT STEPS
If you meet most of the criteria listed above and would
like to be considered for this opportunity, please send your
application today. We will be contacting suitable candidates as we
receive them.
As part of our recruitment process and commitment to
safety, you may be required to undertake background checks (which
may include a police check, a pre-employment medical assessment;
and/or drug & alcohol testing) as part of your application
process.
Bullivants also promotes diversity and inclusion
across our workplaces and encourages applications from all
backgrounds, including people from Aboriginal and Torres Strait
Islander communities, the LGBTI community and people with
disabilities.
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