Director ISV Partners

Profile

u003cpu003eu003cstrongu003eOUR VISION: THE WORLD. SUBSCRIBED.u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eCustomers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.u0026nbsp;u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eu0026nbsp;In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eOur vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling booku003c/spanu003eu003ca href=****style=font-weight: 400;\u003e Subscribedu003c/spanu003eu003c/au003eu003cspan style=font-weight: 400;\u003e).u003c/spanu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003ch3u003eu003cstrongu003eWHAT YOU WILL DO AND ACHIEVEu003c/strongu003eu003c/h3u003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora is transforming the Subscription Billing u0026amp; Revenue Recognition industry. Driving the success of our current ISV ecosystem partners and strategic expansion is a critical focus for our team.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eReporting into the Vice President of Product Strategy u0026amp; Operations, the Director of Global ISV Partners is responsible for the overall experience and success of Zuora’s ISV partner ecosystem. This role is responsible for leading the ISV Partner Success team and representing the voice of the partner within Zuora, ensuring that partner needs are taken care of and facilitating, with cross-functional teams, the partner’s value proposition within Zuora. The Director of Global ISV Partners will also evangelize Zuora’s value proposition within the partner organizations and build strong relationships across Zuora’s sales, marketing, product and engineering organizations.u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eResponsibilities:u003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eLead the ISV Partner team at Zuorau003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAct as primary operational contact to assigned partners.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eGeneral sales support, training, and onboarding of new partners, including “Why Zuora” presentations.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eSupport partners in their go-to-market activities including business planning, pipeline development, marketing, and sales activities.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eBuild strong relationships resulting in high levels of engagement with assigned partners.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eServe as a point of escalation for partner issues.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eWork with assigned partners to have monthly calls and quarterly business reviews.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eResponsible for delivering high levels of partner satisfaction.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAssist in managing or leading special projects as needed.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003ePerform other related duties as assigned.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eManage complex contract negotiations.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eWork across marketing, sales, product, and engineering to create a successful GTM strategyu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cspan style=font-weight: 400;\u003eu0026nbsp;u003c/spanu003eu003c/pu003enu003ch3u003eu003cstrongu003eWHAT YOU’LL NEED TO BE SUCCESSFULu003c/strongu003eu003c/h3u003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eBachelor’s degree, or equivalent years of experience desiredu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003e5-7 years’ experience in a sales leadership, account management, or CSM leadership role within a fast-paced SaaS environment.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience managing a team.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eStrong track record of quota attainment.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eStrong customer focus and problem resolution skills.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eCuriosity and desire to continuously learn.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience working with all levels of an organization.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience in Subscription Billing u0026amp; Revenue Recognition a plus.u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eKnowledge Payments and Tax technologies are a plus.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExcellent written, verbal communication and presentation skills including the ability to build effective presentations. Public speaking experiences are a plus.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eSuperior listener and communicator – strong oral , written, and active listening skills a must.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eSelf-starter with the ability to work independently within the team role driving team results in diverse, fast paced environmentsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eStrong tolerance for ambiguity; able to focus, take direction and execute in a changing environment; ability to make things happen.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAbility to travel up to 20-40%u003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eABOUT ZUORA u0026amp; OUR “ZEO” CULTUREu003c/strongu003eu003c/pu003enu003cpu003eZuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.u003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eAt Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.u003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eTo learn more visitu003ca href=****is proud to be an Equal Employment Opportunity employer.u003c/strongu003eu003c/pu003enu003cpu003eThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.u003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eZuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.u003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eWe encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.u003c/pu003e}

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