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Job Details

Sales Support Job

Location
Atlanta, GA, United States

Posted on
Feb 25, 2022

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JOB OVERVIEW:
This position is responsible for all aspects of order entry and maintenance of customer database. This team provides additional support to inside sales and district sales managers, as well as handling voicemails and e-mail to our main company mailbox.
KEY RESPONSIBILITIES:
New Account set-up
Maintaining Dental Customer Database
Web account creation and maintenance
Product returns processing and input
Providing support to District Sales Managers
Order entry for large dental meetings and Master Orders for Product Managers
Participates in training for product knowledge as well as professional development
Providing support for product experience issues and properly reporting to quality assurance
WORK EXPERIENCE:
2 years' experience in a data entry and/or customer service-related position
PREFERRED EDUCATION:
High school Diploma or general education degree (GED)
KNOWLEDGE, SKILLS & COMPETENCIES:
Good time management skills and the ability to prioritize and multi-task
Attention to detail and accuracy
Customer Service Oriented
Very good interpersonal communication skills
Very good written and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work from home in a team environment
TRAVEL / WORKING CONDITIONS / PHYSICAL DEMANDS:
Travel - typically not required
Position typically works in an office environment whether on site or remote where environmental conditions are stable
While performing the duties of this job, the employee routinely is required to sit for extended periods of time; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, stretch and lift up to 15 pounds
Job demands require long periods of sitting, telephone work, and computer work.
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

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