Enterprise Account Executive - GEMM

Profile

: MetroNet is looking for you! MetroNet has an immediate opening for an energetic; Sales Supervisor in Carmel, IN!
At MetroNet, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. MetroNet specializes in fiber to the premise TV, voice and internet services that provide our customers with some of the fastest internet speeds in the world. Recognized for being one of the Best Places to Work in 2020 by Glassdoor. We are committed to revolutionizing the industry by enhancing the overall customer experience and optimizing the talent of our valued associates.
We’re looking for tech-savvy, innovative thinkers to join our team and help us create what’s next!
What is in it for you?
Competitive total compensation package 80% of Medical premiums paid for by company Company paid Disability and Life insurance 401(k) company match and 100% vested on day 1 Discounted MetroNet service in our serviceable area Locally owned, friendly, fun atmosphere
Job Summary:
The Sales Supervisor position is a Leadership Position that is responsible for coaching, mentoring, motivating, inspiring, and further developing a team of Sales Professionals who are focused on growing our subscriber base while delivering the ultimate customer experience. Responsible for creating the environment, sales acumen and energy to allow Sales Professionals to maximize their performance with new sales, add-on sales, upgrades, retention, cross-sell, up sell and new methodologies.
What you will be doing:
Reporting directly to the Regional Sales Manager, the Sales Supervisor will provide training to all Sales Associates (Retail, Door-to-Door, Reseller, MDU, etc.), while networking with other key departments to have a streamlined training operation. Manage Partnerships with all teams within the organization (Field Operations, Outside Plant, Provisioning, Dispatch, etc.) to build, improve, and implement processes for growth of the organization, teams and individuals. Assist Sales Associates with improvement of sales volume, sales close %, bundle %, sales of add-on-services and customer satisfaction scores by offering coaching, feedback, guidance, expertise and leading by example. Be involved in staff recruitment, appraisals and performance improvement. Train staff to deliver a high standard of sales volume and customer service as defined in the annual budget. In coordination with all Sales Channels, help prospect new and exciting activities for the sales teams, and identify gaps in the sales process that need attention. Maintain personal quotas, customer satisfaction goals and other KPI’s as assigned by Regional Sales Manager. Learn about MetroNet’s products and services and keep up to date with product and service changes. Assist in development and presentation of regularly scheduled reporting needs.
What You Need For This Position:
College degree required. 3-5 years of related sales training with Sales Lead or Management experience. Communication skills that allow you to inform, help and mentor associates clearly and to liaise effectively with other professionals, vendors, and cross-functional managers. Listening skills - understand exactly what associates and customers require. Strong problem-solving skills. Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations. Creative thinking, to be able to come up with new ideas to improve sales techniques, strategy, and customer service standards. An ability to work well under pressure. Desire and Ability to Travel.
If you have a strong desire to impact the success of our organization and your professional growth, please apply today!
To apply go to ****MetroNet is an Equal Opportunity Employer. Posted 10/23/21.

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