Location
Houston, TX, United States
Posted on
Nov 10, 2020
Profile
Texas, United States of America
Job Family Group:
Commercial and Retail
Worker Type:
Regular
Posting Start Date:
November 10, 2020
Business unit:
Downstream
Experience Level:
Experienced Professionals
Job Description:
What’s the role?
The Jiffy Lube District Manager is responsible for assisting Jiffy Lube franchisees in developing a profitable and sustainable business. The District Manager will serve as a business consultant, helping franchisees deliver on their business objectives of customer growth, product volume increase, business development and revenue. The successful candidate will be a self-starter who is able to autonomously manage their individual book of business.
Accountabilities:
Serve as the primary owner of the relationship between the franchisees and Jiffy Lube
Deliver results through business consultation in Illinois, Wisconsin, Minnesota, and Nebraska. Currently services consumers at over 80 locations with over $50 million in net sales.
Influence Franchisees with multi-layered organizations to deliver Operational, Commercial and Customer excellence. Work with business owners varying in size of 1 store up to 500 stores.
Employ commercial knowledge and acumen. Focus on year-over-year commercial ROI, risk management, and growth / delivery planning.
Manage stakeholders from cross-functional teams to deliver results, including Jiffy Lube, Pennzoil (Shell Oil Products, US), Finance, Credit, Marketing, Sales Support, Supply Chain and Business Assurance.
Assist franchisees in increasing customer counts and revenue that contribute to long-term, sustainable business growth.
Visit and coach Jiffy Lube store managers and employees to deliver Operational Excellence
Develop a joint business/account plan that sets short and long-term strategic goals.
Analyze data and generate insights that will influence performance improvement with franchisees
Anticipate plan gaps and opportunities by generating leading estimates and taking action to meet targets
Meet face-to-face and virtually with franchisees to conduct frequent business reviews
Protecting the Jiffy Lube brand by enforcing the Franchise Agreement and Policy and Procedure Manual (P&P).
Understand and enforce Jiffy Lube contract requirements for operations, products, marketing and customer experience. Address areas of non-compliance when needed.
Use Power BI, Salesforce, and other customer relationship management tools to communicate, track and close sales calls and opportunities.
Generate customer call planning tools to prepare for effective franchisee engagements
Effectively follow-up on meetings to delegate actions and ensure commitment/accountability.
Communicate and ensure consistency in marketing programs and promotions at the store level.
Grow and retain fleet key accounts and business relationships by actively planning and calling on customers. Plan, train, and assist Franchisees with customer calls and visits.
What we need from you
Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
Bachelor's degree
Minimum five (5) years’ experience in a commercial role
Effectively work in a home office / virtual setting
Ability to travel away from home up to 50% of the time, with some overnight stays
Attend required Jiffy Lube corporate meetings and conventions
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…
We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.
According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.
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