Director of Catering Sales - Military Veterans

Profile

u003cbu003eJob Numberu003c/bu003e 23074937u003cbru003eu003cbu003eJob Categoryu003c/bu003e Event Managementu003cbru003eu003cbu003eLocationu003c/bu003e Gaylord Opryland Resort u0026amp; Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPu003cbru003eu003cbu003eScheduleu003c/bu003e Full-Timeu003cbru003eu003cbu003eLocated Remotely?u003c/bu003e Nu003cbru003eu003cbu003eRelocation?u003c/bu003e Yu003cbru003eu003cbu003ePosition Typeu003c/bu003e Managementu003cbru003eu003cdivu003e u003cpu003eu003cstrongu003eJOB SUMMARYu003c/strongu003eu003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eManages all aspects of the Catering department in accordance with company and brand standards. Manages the daily operations of the local catering function including local catering sales, event execution, and department administration. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business. Monitors and controls financial and administrative responsibilities including asset protection. Verifies the highest level of service by training and developing staff and executing the requirements of events based on standards. Verifies that all local catering events adhere to the established guidelies and regulatory standards.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eCANDIDATE PROFILEu003c/strongu003eu003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eEducation and Experienceu003c/strongu003eu003c/pu003e u003cpu003e• High school diploma or GED; 5 years’ experience in catering management, food and beverage, sales and marketing, or related professional area.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003ePreferredu003c/strongu003eu003c/pu003e u003cpu003e• Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related majoru003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eCORE WORK ACTIVITIESu003c/strongu003eu003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eLeading Catering Teamsu003c/strongu003eu003c/pu003e u003cpu003e• Demonstrates self-confidence, energy and enthusiasm.u003c/pu003e u003cpu003e• Understands how to manage in a culturally diverse work environment.u003c/pu003e u003cpu003e• Uses problem solving methodology for decision making and follow up.u003c/pu003e u003cpu003e• Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.u003c/pu003e u003cpu003e• Builds a positive work environment by demonstrating self confidence, energy and enthusiasm.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eManaging Catering Operationsu003c/strongu003eu003c/pu003e u003cpu003e• Manages the daily operations of the local catering function including local catering sales, event execution, and department administration.u003c/pu003e u003cpu003e• Interacts with other catering employees, customers and guests, vendors and suppliers.u003c/pu003e u003cpu003e• Demonstrates knowledge of all departments within the property.u003c/pu003e u003cpu003e• Communicates group needs to various departments within the property.u003c/pu003e u003cpu003e• Prompts handling of all inquiries within market and parameters.u003c/pu003e u003cpu003e• Creates written and verbal presentations effectively.u003c/pu003e u003cpu003e• Meet with the Chef prior to function to verify arrangements and to observe the quality of the food presentation.u003c/pu003e u003cpu003e• Meet with clients to plan their functions and highlight features of facility as well as available services.u003c/pu003e u003cpu003e• Verifies that all local catering events adhere to the established guidelies and regulatory standards.u003c/pu003e u003cpu003e• Schedules local Social Coordinators according to business needs.u003c/pu003e u003cpu003e• Assists the Director of Catering Operations and Executive Chef – Conference Center with menu development and the development of banquet concepts.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eEnsuring Exceptional Customer Serviceu003c/strongu003eu003c/pu003e u003cpu003e• Communicates all details of catering events to operating departments and customers.u003c/pu003e u003cpu003e• Manages the quality process in areas of customer service and employee satisfaction.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eSupporting and Coordinating with the Sales and Marketing Functionu003c/strongu003eu003c/pu003e u003cpu003e• Qualifies business and tracks leads.u003c/pu003e u003cpu003e• Solicits and books meetings, conferences and catered corporate and social events.u003c/pu003e u003cpu003e• Finalizes and upsells catering arrangements for group/convention business.u003c/pu003e u003cpu003e• Negotiates and markets to drive sales and create profits.u003c/pu003e u003cpu003e• Identifies customer needs and all sales opportunities which verify successful catering events.u003c/pu003e u003cpu003e• Assign groups, sales leads, and quotas to Local Catering Mangers.u003c/pu003e u003cpu003e• Develops and executes the local catering marketing plan.u003c/pu003e u003cpu003e• Maitains knowledge of the current market.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eConducting Human Resources Activitiesu003c/strongu003eu003c/pu003e u003cpu003e• Provides constructive coaching and counseling to employees.u003c/pu003e u003cpu003e• Directs the development, training, and mentoring of employees.u003c/pu003e u003cpu003e• Demonstrates knowledge of how and when to impose deadlines and delegate tasks.u003c/pu003e u003cpu003e• Motivates and provides a work environment in which employees are productive.u003c/pu003e u003cpu003e• Listens and responds to employee's needs.u003c/pu003e u003cpu003e• Manages group or interpersonal conflict situations effectively.u003c/pu003e u003cpu003e• Develops and manages hourly employees.u003c/pu003e u003cpu003e• Manages daily activities and monitors the performance of the Local Catering Managers and Coordinators including annual performance evaluation, career planning, and training requirements.u003c/pu003e u003cpu003e• Adheres to EEO and AA policies.u003c/pu003e u003cpu003e• Performs other duties as assigned.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003enu003c/divu003eu003cdivu003e u0026nbsp;u003c/divu003eu003cpu003eu003ciu003eMarriott International is an equal opportunity employer.u0026nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.u0026nbsp;We are committed to non-discrimination onu0026nbsp;anyu0026nbsp;protectedu0026nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law.u0026nbsp;Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.u003c/iu003eu003c/pu003eu003cbru003eu003cbru003eu003cdivu003e Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a “consider it done” spirit to work. In return, you’ll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards. u003c/divu003eu003cbru003e

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