Account Manager- Bing

Profile

Account Manager- Bing
at **MEMBERS ONLY**SIGN UP NOW***.
Bangalore
Account Manager (Microsoft Advertising)
Who are we and What do we do?
**MEMBERS ONLY**SIGN UP NOW***. Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising,
marketing, data and content platforms are shaping consumer experience in a world of connected devices. **MEMBERS ONLY**SIGN UP NOW***. Group has been
recognized on both the 2018 and 2019 CNBC Disruptor 50 list and as one of Fast Company’s 2018 World’s Most Innovative Companies.
What’s the **MEMBERS ONLY**SIGN UP NOW***. family like?
Consistently featured among the “Great Places to Work” in India since 2017, our culture is our true north, enabling us to think big, solve
complex challenges and grow with new opportunities. **MEMBERS ONLY**SIGN UP NOW***.ans are passionate and driven, creative and fun loving, take ownership
and are results focused. We invite you to free yourself, dream big and chase your passion.
What do we promise?
We offer an opportunity to have an immediate impact on the company and our products. The work that you shall do will be mission
critical for **MEMBERS ONLY**SIGN UP NOW***. and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups. At **MEMBERS ONLY**SIGN UP NOW***.,
you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training and tools, cocktails at drink
cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work.
What will you be doing?
Microsoft and **MEMBERS ONLY**SIGN UP NOW***. have entered into partnership. As per which, **MEMBERS ONLY**SIGN UP NOW***. will be exclusive partner for Microsoft’s search inventory.
Microsoft Search Advertising empowers the largest advertisers around the world to reach their maximum potential through paid
search engine marketing on the Microsoft Bing Ads platform. **MEMBERS ONLY**SIGN UP NOW***. will be responsible for complete management / transaction across
Bing.
We are seeking an Account Manager with search advertising experience an attention to detail, customer obsession and passion to
learn and adapt in an evolving environment. The individual will be coordinating with a team of Account Strategists and supporting
Account Management Head to achieve customer satisfaction and revenue objectives. As an AM, you will be serving Corporate
customers by applying customer obsession to what clients care about and need, and building and maintaining strong, trusted-advisor
relationships with day-to-day practitioner contacts at advertiser/agency/tool provider. The AM will be responsible to manage an
assigned set of clients focused on attaining revenue targets, feature adoption and client driven goals.
Role requirement & expectation:
• Shared culture of diversity and respect: Create a collaborative, trust-based work environment where differences in
communication styles are considered, and the perspectives of others are respected and valued. Demonstrate Search
Advertising’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning
• Strong customer relationships and account health: Own the day-to-day management for newly onboarded & existing
customers. Flawless execution of campaigns. Strong coordination with internal resources for execution of core tasks. Awareness
and understanding of all required billing and compliance requirements. Contribute to quality and actionable Customer Plan.
• Pursue optimizations to deliver quota expectations: Drive campaign-level budget upsell and optimization opportunities that
align to ROI goals of client and drive incremental revenue. Leverage internal tool-directed tactics to inform and prioritize upsells
and optimizations, seeking to drive swift implementation. Drive tactic improvement by providing thoughtful feedback to make
opportunities more relevant to client goals. Leverage self-serve tools and community forums to deliver insights for non-Insights
enabled clients.
• Fluent advocate of the Bing Story: Educate clients on how the Bing Ads platform and existing features help them to reach their
business goals and execute on budgets. Ensure regular client engagement with the BingAds platform, and aim to reduce
customer reliance on AM for routine tasks. Utilize all available readiness and insights to ensure you are a fluent advocate of the
Bing story. Develop and demonstrate an intermediate level knowledge of emerging products/features.
• Collaborative and high-performing account team: Ensure timely and proactive customer escalations by effectively leveraging
Account Executive and internal partner network to resolve day-to-day escalations & revenue blockers. Partner with account
team to submit actionable feedback on product, tool and processes through relevant channels. Own and effectively execute
the customer transition process and operational excellence in execution of change management (Book of Business update).
• Continuous business learning and professional growth: Continually strengthen your Bing Ads and Search Industry expertise, take
personal accountability for your career and personal development; create, update and regularly check in on your career
development plan. Complete required and recommended trainings and apply what you learn to further your growth in role and
career progression.
What is expected out of you ?
• Minimum 3 years’ in Search Engine Marketing Sales or online media and Service experience required
• Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc.
• Strong troubleshooting and problem solving tools with a 'can do' attitude and the ability to partner collaboratively with other
functional areas within the company in support of the sales process.
• Demonstrated ability to consistently meet or exceed revenue goals or targets
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
• Effectively navigate through ambiguity and complexities related to client management
• Talented in storytelling and delivering engaging presentations
• Solid knowledge of the search industry, trends, and customers needs
• Passion for technology as an enabler for customer and company growth
• Bachelor’s degree required. MBA preferrable
• Critical thinker who is organized and can make decision based on clear priorities
• Collaborative teammate who can build successful team relationships with partners; and can prioritize multiple tasks
• Flexible and able to quickly adapt to changing business needs and processes
• Excellent written and verbal communication skills
• Willingness to travel
Preferred
• Bing Ads Certification
• Experienced using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and
data analysis

Company info

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