Broker Relationship Manager /Travel 100 - Bilingual English/Spanish Remote Puerto Rico

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Job Information
Humana
Broker Relationship Manager /Travel 100% - Bilingual (English/Spanish) Remote Puerto Rico
in
San Juan
Puerto Rico
Description
Are you passionate about contributing to the well-being of the Medicare population? Would you like to play an integral and strategic part in the overall success of a team? If so, the Broker Relationship Manager (BRM) is responsible for managing all available resources to help achieve sales growth, improve results and operational goals within the assigned market while also helping to coordinate on a national level. You will maintain and support all external field sales resources within the market (individual Agents, Agencies, and Partners). In this role, you will also develop external market engagement and sales strategy in coordination with the Director, career markets, telesales executives and account executives, including all sales support. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.
Responsibilities
The Broker Relationship Manager (BRM) is responsible for hosting & coordinating (in cooperation with the local market team) all training opportunities for External Agents in the market, along with virtual/remote webinars etc.  You will also work closely with other BRM's to support national and regional Partners to ensure there is a consistent Agent experience in all markets.
Humana Perks:
Base salary with a competitive commission  
Medical, Dental, Vision and a variety of other supplemental insurances  
Paid time off (PTO) & Paid Holidays  
401(k) retirement savings plan with a competitive match  
Tuition reimbursement and/or scholarships for qualifying dependent children
And much more! 
Required Qualifications
Bachelor's degree OR 5 years of experience in the Medicare industry with a focus on management/leadership
Active Puerto Rico Health & Disability Insurance licenses
Strong organizational, interpersonal, communication and presentation skills   
Ability to lead and train a team of sales associates, utilize technology tools and build relationships with communities and medical providers.
High level of self-motivation and the ability to accomplish goals independently
Prior sales experience in the health solutions industry
Technologically savvy to include high level use of laptop and mobile phone devices, proficient use of Microsoft Office suite and an understanding of or comparable knowledge of CRM tools and other sales/marketing resources
This position requires occasional travel at Stateside - 20-25%
This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits  
Must reside in the local territory or be willing to relocate (no relocation assistance offered) - Puerto Rico
Remote Requirements
: Must have accessibility to high speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance for Humana systems is 10Mx1M. Ability to provide a designated workspace; free from distractions with the ability to secure any protected information.
COVID Vaccination:
We will require full COVID vaccination for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates and the communities we serve. This job must be in the office and requires close personal interaction with patients. You will not be able to social distance. If progressed to offer, you will be required to provide proof of full vaccination where allowed by law. Medical and religious exemptions will be considered on a case by case basis. Requests for these exemptions should be submitted at least 2 week prior to your scheduled first day of work.
Preferred Qualifications
Fully Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. If selected for the position, you will be required to take a Language Proficiency Assessment in English/Spanish. See Additional Information on testing
Additional information
Language Proficiency Testing (English/Spanish):
Any Humana associate who speaks with a member in a language other than Spanish and/or English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Training:
Remote in Puerto Rico with possible travel Stateside
Work Location (Address): Remote Puerto Rico ONLY
% Travel: Field position 100%. Overnight travel 20% (Stateside)
# of Direct Reports: no
COVID Vaccination:
We will require full COVID vaccination for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates and the communities we serve. This job must be in the office and requires close personal interaction with patients. You will not be able to social distance. If progressed to offer, you will be required to provide proof of full vaccination where allowed by law. Medical and religious exemptions will be considered on a case by case basis. Requests for these exemptions should be submitted at least 2 week prior to your scheduled first
Scheduled Weekly Hours
40

Company info

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