Commercial Account Manager - BC/AB/ON

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Job Information
Shell
Commercial Account Manager - BC/AB/ON
in
Vancouver
Canada
Alberta, Canada
Job Family Group:
Commercial and Retail
Worker Type:
Regular
Posting Start Date:
March 15, 2023
Business unit:
Downstream
Experience Level:
Experienced Professionals
Job Description:
What’s the Role
Shell Canada is currently seeking a Lubricants Commercial Account Manager to join our Downstream Commercial Business Team.
The NA Lubricants Market is mature and highly competitive and represents a significant opportunity to delivering the growth aspirations for Shell. The role of the Account Manager is to develop and grow customer relationships in the National and Regional B2C Lubricants Sectors in Canada. The Account Manager will deliver Shell’s strategic growth plans and achieve “best in class” financial results through strong leadership, a ONE team approach and a focus on keeping the customer at the epicenter of everything they do. A learner mindset and commercial acumen are key to delivering Shell’s strategic goal to be the world’s most competitive and innovative lubricants business.
General Responsibilities:
Identify, qualify, negotiate, and win new business within B2C channels; Auto/HD OEM Dealers; Fast Fit; Regional Accounts
Deliver volume and margin in line with business objectives and rules of winning through acquiring organic new business and by expanding business with current customers
Strengthen Shell brands and increase market share in respective markets
Network and negotiate with large Multiple Operating Groups (both private entities and publicly traded organizations) to deliver volume and margin targets with a focus on premium products
Manage and fill pipeline with qualifying accounts, identify these accounts through networking, resources, and cold calling
Plan customer calls and visits to provide the appropriate level of service to existing and new customers with a focus on retaining / expanding existing business relationships and acquiring new business relationships
Understand market and competitive business activity, needs of customers; provide information and advice on products and services
Effectively implement national promotions and marketing initiatives with customers.
Be responsible and proactive in HSSE issues that affect the individuals, field environment and customers
For new and existing customers, define and regularly review relevant customer relationship, credit control duties will be required, as will difficult conversations surrounding shortfalls and contractual penalties
Carry out negotiations with customers, preparing insights, quotations and proposals, agree on all operational requirements (including price, contract, payment terms and services)
Ensure all service providers carry out the agreed terms
Please Note:
This is a virtual/remote role which includes 40%-50% business travel in assigned markets
Skills & Requirements:
Must have legal authorization to work in Canada on a full-time basis for anyone other than the current employer
Preferred with bachelor’s degree in any related field or equivalent
Minimum of three (3) years sales experience from Commercial Sales with field value selling and P&L accountability
Demonstrated ability to grow sales period-over-period, Volume, Market Share, and Profitability
Proven experience developing and negotiating multi-year sales agreements
Proven experience with strategic market-based pricing experience maximizing profitability
Ease in dealing with project, departmental, and executive level stakeholders, and leading complex negotiations through various levels of the organization
Proficient MS Office Software skills, proven communication excellence, leveraging communication tools, and self-sufficient visual communications supporting offers
Valid driver’s license
If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.-À NOTER: de temps à autre, il arrive que nous modifions ou que nous retirions des emplois chez Shell et nous nous réservons le droit de le faire à tout moment, y compris avant la date limite indiquée. Avant de candidater, il vous est conseillé de bien lire notre politique en matière de protection des données. Celle-ci décrit comment vos données personnelles peuvent être traitées et vous informe que vos données personnelles peuvent être transférées à Shell/ aux sociétés du groupe Shell dans le monde entier. Ni le groupe Shell, ni aucune de ses sociétés de conseil en recrutement agréées ne sauraient vous demander de payer des droits pour examiner votre candidature à une carrière chez Shell. Quiconque vous demande un tel paiement n’est pas un représentant agréé de Shell et il vous est fortement conseillé de refuser d’effectuer un tel paiement. Shell respecte l’égalité d’accès à l’emploi
According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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