Branded Partner Account Manager

Profile

**MEMBERS ONLY**SIGN UP NOW***. brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at **MEMBERS ONLY**SIGN UP NOW***..

Job Summary

The Branded Partner Account Manager will support the development and execution of strategic branded partnerships that drive both revenue and growth to **MEMBERS ONLY**SIGN UP NOW***.. He/she will work alongside existing branded partners and contribute to delivering best in class sales, customer experience, operational execution, financial performance at a group of branded partner locations in a designated market area, including; establishing goals and motivating retail store partners to achieve sales objectives, monitoring and ensuring that retail store locations are staffed, and representatives are trained to deliver a great customer experience.

Job Description

Core Responsibilities


Contributes to functional strategy development with branded partner. Partners cross- functionally with other departments to ensure that operational plans roadmap is aligned with overall business objectives to ensure success of our branded partners.

Works with ROM team to ensure that each Retail Store is maintained and merchandised consistent with brand standards and operating guidelines.

Works with the Branded Partner, CU and appropriate Retail Operations representatives to ensure compliance with customer service-based training and standards certification.

Works with branded partners to ensure excellence in customer service with every customer contact.

Reviews, analyzes and audits customer and financial reports including sales, inventory, productivity, and NPS to achieve or exceed budgeted performance.

Routinely visit all locations within the Portfolio to ensure proper operating procedures, appearance, and rules / regulations are being followed.

Monitor, analyze, and report on the store performance (sales and operations KPIs).

Promote communication and information flow within all levels of organization operations.

Drive data analysis and reporting related to finance deliverables (cash, chargebacks, etc.)

Provide oversight / approval for vendor relations, training, supply chain, merchandising, accessories, and Sales Force Analytics.

Other duties and responsibilities as assigned.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.


Minimum Requirements


Bachelor's Degree or Equivalent

Preferred candidate will have a strong operational knowledge of **MEMBERS ONLY**SIGN UP NOW***. owned and operated retail stores and broad understanding of **MEMBERS ONLY**SIGN UP NOW***.'s operations (call center, care, tech ops, billing, warehouse).

5 years in affiliate/partner account management experience at national or large region level.

Self-starter with demonstrated success in driving new business from concept, to sale, and through the execution phase

Demonstrated ability to lead and motivate team members.

Strong analytical and interpersonal communication skills.

Proven ability to use influence to drive business results.

Demonstrated experience in bringing concepts to life through written presentations.

Ability to collaborate across multiple groups and understand the value of working as a team.

Communicate effectively and tactfully with persons on all levels - in person, on the phone and in writing.

Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment.

Outstanding time management, follow through and organizational skills.

Strong ability to lead multiple deadline-sensitive projects/people at the same time.

Excellent writing, communications, negotiation and analytical skills.

Highly proficient in Microsoft Word, Excel, and PowerPoint.

Able to travel up to 50% of the time.


Employees at all levels are expected to:


Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making ****,125.

Disclaimer:


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Salary:

Pay Range: $55,275.00 - $92,125.00

**MEMBERS ONLY**SIGN UP NOW***. intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience.

Targeted Commission: $20,000

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

Sign Up Now - SellingCrossing.com