Licensed Inside Sales Agent

Profile

Description

Do you have an active state health insurance license and a desire to work from home? Come be a part of Humana's Inside Sales Organization. Humana has an inclusive culture and welcomes candidates with multilingual skill sets to service our consumers. Our Inside Sales Agents have a passion for assisting people, especially Medicare consumers, to provide the best healthcare benefit options to meet their needs, while building relationships that improve the health and well-being of our members. We provide our Inside Sales Associates the ability to build a book of business by fostering relationships and becoming our member's partner in their healthcare journey.

Responsibilities

What you need for success! - Required Qualifications

Active resident Health insurance license in your state of current residence (based on the resident state's Department of Insurance requirement)

XOA Certified

Excellent telephone etiquette and verbal communication skills

Ability to personalize call presentations to effectively close and retain the sale

Computer proficient and able to navigate multiple online agent tools while providing a perfect consumer experience

Demonstrated ability to adapt and multi-task quickly to a high energy, ever changing environment

Strong drive to succeed and personal accountability towards achieving goals

Flexibility - Ability to work a flexible schedule, including overtime, nights and weekends as needed to meet business demands

Work at Home Requirements

In order to support the computer systems and sensitivity of our business, the following are required:

High-speed cable or DSL Internet connection that must hard-wire to the computer (Satellite and Wireless Internet service is not allowed for this role)

Minimum internet speed of 25 Mbps for download and 10 Mbps for upload - on non-Humana devices

A dedicated workspace minimizing ongoing interruptions and which keeps consumer's information private

What you need to be considered a Superstar! - Preferred Qualifications

In addition to English, proficiency in Spanish, Mandarin, Korean, Cantonese, and/or Vietnamese is highly desired. Must obtain Alta certification based on CMS rules to conduct business in these languages. Humana will provide the testing for the certification.

Proven ability to close sales at a high rate

Healthcare industry and/or insurance experience

Bachelor's Degree

Additional information:

Department Hours - Shift could fall between the hours of 5:00am to 11:00 pm local time seven days per week. Hours subject to change based on business needs.

Training - In order for our Inside Sales Agents to be ready for AEP without enough time for our regular training schedule, we are requiring candidates to be XOA Certified in order to be considered

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com