Bilingual Community Engagement Professional - CenterWell - Houston TX

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Job Information

Humana

Bilingual Community Engagement Professional - CenterWell - Houston, TX

in

Pasadena

Texas

Description

We are excited to share that we are in the process of changing our name to CenterWell Senior Primary Care. We expect our name transition to be complete by the first part of April 2021. We feel our new name will better reflect our commitment to deliver senior-focused primary care and reinforces our commitment to putting patients at the center of what we do every single day. The new name truly captures how we support senior health and wellness from every angle - physical, emotional and social. Join a team committed to making seniors healthier and happier every day by putting them at the center of everything we do.

The Community Engagement Professional interacts with prospective patients to provide an overview of the clinical model of care that we employ within our Care Delivery clinics nationwide. The Community Engagement Professional executes local community events to promote and sell the Care Delivery clinical care model to prospective patients. The Community Engagement Representative performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Responsibilities

Healthcare is not just about health anymore. It is about caring for family, friends, finances and personal life goals. It is about living life fully. At CenterWell Senior Primary Care, previously known as Partners in Primary Care, a subsidiary of Humana Inc., we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We encourage our team to build relationships that inspire, support and challenge them. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.  

The CenterWell name reinforces our commitment to putting patients at the center of what we do every single day. This new name truly captures how we support senior health and wellness from every angle - physical, emotional and social.

As a senior-focused healthcare provider, and subsidiary of one the nation's leading integrated health companies, Humana, we put the needs of seniors at the forefront of everything we do. Our multidisciplinary team goes above and beyond to make our centers a leading health and wellness destination for communities in key Medicare markets. CenterWell Senior Primary Care's national primary care centers serve more than 30,000 Medicare Advantage patients in markets including Las Vegas, Kansas City, North Carolina, South Carolina, Texas, Orlando and Atlanta.

The Community Engagement Professional/Representative is responsible for generating revenue for Care Delivery clinics through procurement of new patients for the clinics. Performance will be measured based on the number of patients who have come in for an office visit within the performance period. To generate revenue for Care Delivery clinics, the Community Engagement Representative coordinates new patients coming to a Care Delivery clinic for an office visit, which is accomplished by:

Building strong lasting relationships with community partners, Building and executing community events focused on generating leads that turn in to prospective patients with an office visit and Building and executing in center activities focused on 'bring a friend' referrals.

Required Qualifications

High School Diploma

Bilingual , Fluent in English/Spanish without any assistance

2 years of outside Sales and Marketing experience

Ability to build community partnerships

Strong entrepreneurial and ambition to meet sales goals and metrics

3 years of technical experience ( MS office and Word)

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits

Preferred Qualifications

Prior outside sales and marketing experience, 2 years

Prior community partnerships

Additional Information:

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will read a set of interview questions over your mobile device or computer and you will type your responses to each question. You should anticipate this interview to take about 10 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert:

Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com