Representative 3 Small amp Medium Business Direct Sales - Outbound-4

Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for generating monthly sales through outbound cold calling or lead generation, which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Has developed specialized knowledge/skills in own area. May act as a resource for colleagues with less experience.

Job Description

* Must reside in the North East Division for this position - This includes the States of New Hampshire, Connecticut, Massachusetts, Pennsylvania, Delaware, New Jersey, D.C and parts of Virginia *

Must be highly organized and self driven

Quickly Learns and Adapts to Change

Basic Understanding of Excel

Strong Verbal and Written Communication Skills

Strong Product Knowledge/Technical Skills

High Level of Integrity

Ability to Manage a Longer Sales Cycle

Funnel Management

Will be selling Advanced Voice

BVE product experience required for internals

CB product knowledge required for internals

Core Responsibilities

Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in.Focus on new acquisition in small and medium business segment to include advanced product sales.Prepare sales documentation for advanced products; work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation.Assist sales customers digitally, via Chat, to complete transactions using the web portal interface.Maintain and manage multiple chat sessions simultaneously to assist sales customers with order entry and sales questions.Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel.Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice, and TV services to small and mid-sized business to new and existing customers.Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.Consult with business customers on their business application, solicit referrals for potential new prospects, and close web leads.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

High School Diploma / GED

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com