Lead Sales Associate Part Time - TOMMY HILFIGER

Profile

OVERALL RESPONSIBILITIES

· Consistently provides TH Customer Service to company standard.

· Keep merchandise filled to appropriate levels on sales floor.

· Ensure the store is visually distinctive and appearance impeccably maintained.

· Minimize shortages through proper loss prevention procedures.

· Demonstrates awareness of store sales plans and results.

· Demonstrates awareness of individual contribution to business results.

· Follow all operational policies and procedures.

· Manage time and prioritize tasks.

· Demonstrate effective written and verbal communication skills.

· Attends Take 5 meetings and participates in staff meetings, as required.

CUSTOMER SERVICE RESPONSIBILITIES

· Generate maximum sales potential in accordance with the TH Customer Service standards.

· Builds repeat customer base through excellent data capturing and service.

· Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.

· Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.

· Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.

· Demonstrate effective written and verbal communication skills.

· Manage time and prioritize tasks.

PERSONAL:

· Represent the TH image through personal and professional appearance.

· Demonstrate professional image and conduct.

· Must be flexible to work rotating hours, as assigned by management.

· Communicate concerns to management.

· Assist in developing Sales Associates.

· Maintain respect of peer group, staff and supervisor.

· Create energy and excitement around shared goals and values and acts with integrity.

· Support all company / management decisions.

· Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.

OPERATIONAL RESPONSIBILITIES:

· Adhere to Policies and Procedures.

· Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.

· Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.

· Operate all register transactions including that of management (refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, cash pulls)

· Authorized to reconcile all media when requested: Count in register tills, count down register tills, safe cash fund secondary verification, audit registers between cashiers.

· Able to lift a minimum of 40 pounds and able to stand for long periods of time.

MERCHANDISING & VISUAL RESPONSIBILITIES:

· Ensure consistent and accurate replenishment of product onto the sales floor.

· Comply with visual presentation standards.

· Execute markdowns and re-merchandise, as needed.

· Maintain store organization fixtures/hardware/general cleanliness.

Company info

PVH Corp
Website : http://www.pvh.com/