Membership Development Account Executive

Profile

,AnswerValue:\u003cp\u003e\u003cb\u003e\u003cspan\u003eJOB SUMMARY \u003c/span\u003e\u003c/b\u003e\u003c/p\u003e\u003cp\u003eThe Membership Development Account Executive is responsible for developing and driving season ticket sales of ticket packages for all sports and entertainment through cold calling to generate new business. This position is also responsible for developing new customer relationships and strengthening relationships with existing customers.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cspan\u003eKey Responsibilities \u0026nbsp; \u003c/span\u003e\u003c/b\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eMeet or exceed both individual and team sales goals.\u003c/li\u003e\u003cli\u003e\u003cspan\u003eActively research and prospect new sales leads to sell for all sports and entertainment and partial plan ticket packages (additional goals for group and premium seating sales will be established).\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eMeet or exceed minimum call requirements on outgoing cold calls per day to generate new business.\u003c/span\u003e\u003c/li\u003e\u003cli\u003eEstablish, promote, and maintain relationships with group clients\u003c/li\u003e\u003cli\u003e\u003cspan\u003eMeet or exceed a minimum of 50-60 outgoing cold calls per day in an effort to generate new business\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eSet a minimum of 10 face-to-face appointments per week in an effort to generate new business\u003c/span\u003e\u003c/li\u003e\u003cli\u003eCreate opportunities for new business with existing customers, such as tours, theme nights, pre- and post-event receptions\u003c/li\u003e\u003cli\u003e\u003cspan\u003eHandle all incoming calls from sales prospects\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eProcess ticket orders in a timely and efficient manner\u003c/span\u003e\u003c/li\u003e\u003cli\u003eProvide first-class customer service to generate new clients and sales revenue, as well as repeat business and referrals\u003c/li\u003e\u003cli\u003eEnsure timely collection of payments, monitor ticket fulfillment and maintain detailed records on purchase history\u003c/li\u003e\u003cli\u003ePerform assigned game day responsibilities such as attending games to develop an understanding of events, meet new and key clients to ensure they have a positive experience, as well as participate in any promotions or appointments as requested\u003c/li\u003e\u003cli\u003e\u003cspan\u003eMaintain and submit accurate daily, weekly and month reports on sales activity\u003c/span\u003e\u003c/li\u003e\u003cli\u003eProcess ticket orders in a timely and efficient manner\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cspan\u003eMINIMUM KNOWLEDGE, SKILLS AND ABILITIES \u003c/span\u003e\u003c/b\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eBachelor’s degree in business, marketing, communications or related field\u003c/li\u003e\u003cli\u003eMinimum two years sales experience preferably in a ticket sale role\u003c/li\u003e\u003cli\u003eKnowledge of sports and entertainment industry\u003c/li\u003e\u003c/ul\u003e\u003cul\u003e\u003cli\u003ePossess the highest integrity and ethical standards\u003c/li\u003e\u003cli\u003eEffective verbal and written communication skills\u003c/li\u003e\u003cli\u003eDemonstrated ability to formulate solutions and resolve issues in a timely manner\u003c/li\u003e\u003cli\u003eExceptional organizational skills with an ability to multitask and maintain deadlines in a high-paced environment\u003c/li\u003e\u003cli\u003eMust possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint\u003c/li\u003e\u003cli\u003eStrong attention to detail and accuracy with high standards for quality; ability to keep accurate and detailed records\u003c/li\u003e\u003cli\u003e\u003cspan\u003eExcellent phone étiquette and Professional demeanor\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eAbility to work long or unpredictable hours on weekdays, weekends, and holidays as needed.\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eAny equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cspan\u003ePreferred Knowledge, skills and abilities \u003c/span\u003e\u003c/b\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eKnowledge and previous use of classic ticketing sources, CRM Database and Archtics preferred, but not necessary.\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cspan\u003eSupplemental Job Functions \u003c/span\u003e\u003c/b\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003ePerform other duties and responsibilities as assigned\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cspan\u003eWORKING CONDITIONS \u003c/span\u003e\u003c/b\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eIrregular and extended hours including nights, weekends, and holidays\u003c/li\u003e\u003cli\u003eExposure to high noise level\u003c/li\u003e\u003cli\u003eFrequent visual/auditory attention\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cspan\u003eAddendum\u003c/span\u003e\u003c/b\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cspan\u003eRed Wings \u003c/span\u003e\u003c/b\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eActively researching Detroit Red Wings, Tigers and College hockey season tickets\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cb\u003e\u003cspan\u003eTigers \u003c/span\u003e\u003c/b\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eActively researching sales leads to Detroit Tigers\u003c/li\u003e\u003c/ul\u003e,

Company info

Detroit Tigers, Inc.