Sales Support Professional 1

Profile

Description

Responsibilities

The Sales Support Professional 1 processes sales and invoices so that customer orders paid accurately and on time. Drafts sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements. Makes standard calculations to accurately compile and report statistics. Performs background research on customer accounts, prospects, competitors, and industry trends to support the sales teams activities. Answers internal and customer inquires. Communicates with staff from other areas in the organization to confirm the status of orders and resolve customer complaints. Maintains up-to-date customer records. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Required Qualifications

Bachelor's degree

1 or more year of experience in reports, contracts, statistics, accounts or related field

Comprehensive knowledge of Microsoft Applications

Excellent Communication Skills (written and verbal)

A self-starter with good problem solving skills and organizational skills

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Understanding of basic Project Management skills

Prior experience working within the healthcare field

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com