Indirect Business Development - Houston TX

Profile

129237BR

Job Title:

Indirect Business Development - Houston, TX

No. of Positions:

1

Job Description:

What’s the role?

The Indirect Business Development – Office Based Account Manager (OBAM) will be responsible to:

Find, qualify and manage leads for Lubricants in the Transport, Industry and Consumer sectors in line with target areas.

Make outbound customer inquiries via different channels (e.g. phone call, email or social platforms)

Input customer data into SalesForce in a timely and organized fashion and ensure adequate follow-up with the BDMs and Team Leaders.

Screen, qualify and schedule appointments for in field Business Development Managers or Distributor’s Sales Reps.

Accountabilities

Using internal and external databases, and requests received (e.g. through website contacts or requests from distributors), build a large pipeline of potential leads in line with the priorities (geography, sector and accounts size) of the Indirect BD teams.

Develop a clear and articulated operational plan to deliver agreed volume and quality of leads and appointments targets. Manage the top leads within pipeline, demonstrating leadership and structure around Sales 1st, being a champion of Salesforce.

Execute structured outbound customer inquiries via phone call, text message, email, social platforms and review sites calls. Qualify, prioritize leads and pass on warm leads to the BDMs or Distributor’s Sales Reps. When directed, setup appointments for the BDMs, coordinating ahead of time the scheduling possibilities.

Understand customer business models, value drivers, challenges and opportunities to tailor approach and tactics depending on sectors and geography to consistently increase the conversion rate from outbound calls to warm leads and appointments.

Build a strong understanding of the different Customer Value Propositions and of a value selling approach.

Build strong working relationships with key stakeholders within Indirect (and Direct if needed) teams, and work closely and effectively with key internal resources, mostly Indirect BD community and Marketing.

Have working knowledge of the key local competitors and understand their strengths and weaknesses thereby exploiting opportunities arising from these.

Identify and implement Continuous Improvement (CI) solutions, contribute to knowledge sharing and learning culture with Sales team to develop sales and marketing expertise.

Comply with Shell regulations and policies, especially Health, Safety, Security, and Environment. Act in a responsible and proactive way in handling safety matters. Develop and maintain working knowledge of competition law.

Auto req ID:

129237BR

Skillpool:

Commercial Business to Business (B2B)

Country of Work Location:

United States

Employment Type:

Full Time

Company Description:

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals. As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business. Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Disclaimer:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.

Work Location:

Houston - EP Center Americas

Requirements:

What we need from you

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

Bachelor’s degree required.

Minimum 2 years of sales or telemarketing/inside/external sales experience, prior Call Center experience preferred.

Strong customer focus, relationship building, phone and communication skills.

Experience of selling brand value required.

Strong analytical skills, IT literacy on all Office Programs, SalesForce and Internet research tools.

Understanding of the distributor channel and lubricants markets preferred.

Working knowledge of Shell sales, Supply Chain and OtC processes.

Organized with mastery level time management and prioritization skills, tenacious follow up and strong work ethic.

City, State (if applicable):

Houston, TX

Company info

Shell .
Website : https://www.shell.com