Licensed Inside Sales Agent - Remote - Dental and Vision Sales

Profile

Description

The DMS Sales Agent- Dental and Vision Sales conducts selling activities related to inbound calls inquiring about individual health plan products. The DMS Sales Agent work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. Our inside sales agents have a passion for assisting people, especially Dental and Vision consumers, to provide the best healthcare benefit options to meet their needs, while building relationships that impact the health and well-being of our members. We provide our Inside Sales Associates the ability to build a book of business by fostering relationships and becoming our member's partner in their healthcare journey.

How we Value You

Benefits starting day 1 of employment

Competitive 401k match

Generous Paid Time Off accrual

Tuition Reimbursement

Parent Leave

Go365 perks for well-being

Responsibilities

The DMS Sales Agent- - Dental and Vision Sales qualifies prospects and attempts to close sale. Arranges for field representative to visit prospect if sales are not closed. May originate calls from leads. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

The candidate should also display the below attributes:

Use a consumer-centric, consultative selling approach to align our consumers' healthcare needs with appropriate Dental and Vision & Medicare products from Humana's portfolio.

Work independently to achieve sales goals to maximize Humana's growth and membership, while retaining current membership.

Model a high level of professionalism, integrity, and quality with every consumer phone interaction.

Required Qualifications

Active resident Health insurance license in your state of current residence (based on the resident state's Department of Insurance requirement)

High School diploma or GED

Excellent telephone etiquette and verbal communication skills

Ability to personalize call presentations to effectively close and retain the sale

Computer proficient and able to navigate multiple online agent tools while providing a perfect consumer experience

Demonstrated ability to adapt and multi-task quickly to a high energy, ever changing environment

Strong drive to succeed and personal accountability towards achieving goals

Flexibility - Ability to work a flexible schedule, including overtime, nights and weekends as needed to meet business demands

Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10-panel drug test

Work at Home Requirements

In order to support the computer systems and sensitivity of our business, the following are required:

High-speed cable or DSL Internet connection that must hard-wire to the computer (Satellite and Wireless Internet service is NOT allowed for this role)

Minimum Internet speeds of 10Mbps for download (15Mbps recommended) and 1Mbps for upload

A dedicated workspace minimizing ongoing interruptions and which keeps consumer's information private

Preferred Qualifications

Bilingual English, and Spanish

Proven ability to close sales at a high rate

Healthcare industry and/or insurance experience

Bachelor's Degree

Dental and/ or Vision sales experience

Call Center experience

Additional Information

8am-8pm EST, Overtime as needed based on business needs

Weekend rotation based on business needs

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text/Voice, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website

If you are an Internal Candidate and you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com