Virtual Store Specialized Manager

Profile

Best Buy

The Virtual Store Specialized Manager leads employees to maximize efficiency and deliver a world class customer experience. This role also drives the employee experience, development, and performance management. They analyze performance indicators against business strategies and lead their team to improve results. Additionally, they lead efforts to maximize or course-correct those results.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.

We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

Key Responsibilities

Drives a positive customer experience by building relationships and providing solutions to their needs.

Oversees localized customer and employee strategies throughout their location and shares trends impacting the micro market with the Store Experience Manager.

Empowers employees to drive a world-class customer experience by delivering on our promise to enrich lives through technology.

Leads efforts to maximize positive trends or provide course correction as needed.

Basic Qualifications

One year leadership experience

Previous experience in sales, customer service, or related fields

Ability to work successfully as part of a team

Ability to work a flexible schedule including holidays, nights, and weekends

Preferred Qualifications

One year of consumer electronics industry experience

Prior experience setting retail sales goals

Company info

Best Buy
Website : http://www.bestbuy.com