Key Account Manager

Profile

Job Information

Shell

Key Account Manager

in

Houston

Texas

Texas, United States of America

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

September 6, 2022

Business unit:

Downstream

Experience Level:

Experienced Professionals

Job Description:

What’s the role?

With significant growth aspirations, and the continued commitment to key account excellence, this position will be important to Shell’s long-term success. This key account management position requires a high-level professional, who is a forward thinker, structured, has a strategic mind-set, strong communication and financial skills, can achieve results through others, is target orientated, can manage complex situations, and has a resilient attitude.

As a Key Account Manager, you will be responsible for growing our channels financial stake while building solid partnerships with our OEM/FWS customers. As well, you will have responsibilities towards growing overall volume and improving the premium lubricant share of Pennzoil brands within the OEM/FWS channel. Specialized tactics include, training of automotive dealer personnel, activation of marketing activities, cross-sell, up-sell with current Shell customers, and new dealer acquisition to OEM lubricants program. This role will require you, working through the direction of senior account managers, to assist in the development of well-structured strategic plans that encompass North American initiatives, and then manage the successful implementation of these strategies at the field level.

You will be working closely with local sales teams, cross functional internal and external teams to accomplish objectives. This position requires a pro-active mind-set and the ability to meet targets with limited local supervision, however, the ability to communicate results effectively with your supervisor and key internal stakeholders on a consistent basis is a job priority.

Other responsibilities:

Work closely with team in field and account team lead in order support planned Volume, Margins, Product mix, Proceeds and DSO targets delivery

Consolidate and manage account opportunities` pipeline which will lead business growth

Provide structured coaching and support to LKAMs jointly visiting dealers’ workshops and BCs in order to ensure commercial excellence and improve relationship

When required, work closely with Customer Operations to manage customer set-up, amendments, pricing/rebates, and customer care topics in a timely manner

Provide regular updates to the S&OP team to ensure accurate forecasts are in place for both existing and new business.

Work closely with the Technical and Marketing teams to identify both Cross Sell and Up Sell opportunities. Support development of new (and improve existing) Customer Value Propositions (CVPs)

Have an in-depth knowledge of the key competitors and understand their strengths and weaknesses thereby exploiting opportunities arising from these

Join the account corporate meetings in order to ensure alignment between field operations and corporate

Constantly seek profitability/operational improvement opportunities

What do we need from you?

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

Bachelor's degree preferred.

Minimum three (3) years in sales experience dealing with complex, multi-site corporate accounts, preferably with at least two (2) experience in an automotive background

Significant Sales experience, with proven success in developing profitable business.

Strong Customer focus, preferably with Key Accounts and Distributors Channel Management experience.

Marketing, Finance, Operations and / or Business knowledge very much preferred.

Strong interpersonal skills and able to build constructive relationship with customers and Distributors.

Travel can be up to 50% based on business need in the territory

Company description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

Company info

Shell .
Website : https://www.shell.com