Broker Relationship Manager - Portland OR

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Job Information

Humana

Broker Relationship Manager - Portland, OR

in

Portland

Oregon

Description

Are you passionate about contributing to the well-being of the Medicare population? Would you like to play an integral and strategic part in the overall success of a team? If so, the Broker Relationship Manager (BRM) is responsible for managing all available resources to help achieve sales growth, improve results and operational goals within the assigned market while also helping to coordinate on a national level. You will maintain and support all external field sales resources within the market (individual Agents, Agencies, and Partners). In this role, you will also develop external market engagement and sales strategy in coordination with the Director, career markets, telesales executives and account executives, including all sales support. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

Responsibilities

The BRM is responsible for hosting & coordinating (in cooperation with the local Career market team) all training opportunities for External Agents in the market, along with virtual/remote webinars etc. You will also work closely with other BRM's to support national and regional Partners to ensure there is a consistent Agent experience in all markets.

*Humana Perks:   *

Full time associates enjoy  

Base salary with a competitive commission 

Medical, Dental, Vision and a variety of other supplemental insurances 

Paid time off (PTO) & Paid Holidays 

401(k) retirement savings plan with a competitive match 

Tuition reimbursement and/or scholarships for qualifying dependent children

And much more!

Required Qualifications

Bachelor's degree or 5 years of experience in the Medicare industry with a focus on management/leadership

Active Health & Life Insurance licenses

Strong organizational, interpersonal, communication and presentation skills  

Ability to lead and train a team of sales associates, utilize technology tools and build relationships with communities and medical providers.

High level of self-motivation and the ability to accomplish goals independently

Prior sales experience in the health solutions industry

Great with laptop computers, cell phones and the ability to navigate mobile apps. This also includes knowledge of Microsoft Word, Excel, Outlook and Power Point

Must be passionate about contributing to an organization focused on continuously improving consumer experiences 

This position requires approximately 50% or more travel with some overnight stays

This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits 

Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Must reside in the local territory or be willing to relocate

Preferred Qualifications

Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance 

Additional Information

Upon offer acceptance you must be able to complete and pass the AHIP certification (paid for by Humana) prior to your start date in order to sell our products

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a Modern Hire prescreen. In this prescreen, you will receive a set of questions over the phone and be given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com