Account Management Professional 2

Profile

Description

The Account Management Professional 2 is responsible for managing membership within existing accounts and for directly managing business relationships with client accounts. This role will be responsible for supporting member engagement efforts for Judson ISD including in person health and wellbeing events. Work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Account Management Professional 2 will have responsibilities to include the following

Support member engagement efforts for Judson ISD including in person health and wellbeing events

Provide administrative and account management support for Judson ISD leadership and Human Resources

Support member education on benefit plan and value added products

Compiling and sharing monthly updates/changes and local wellbeing events to share with clients and agents

Representing Judson ISD in internal conversations and decision-making

Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.Follows established guidelines/procedures.

Required Qualifications

Bachelor's Degree or equivalent work experience

Prior sales or account management experience in the health solutions industry

Valid state health and life insurance licenses, or can secure within 60 days

Effective communication skills

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits

Must live within 100 miles of San Antonio as monthly travel to the San Antonio area will be necessary.

Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

Account management experience

Health insurance industry experience

English/Spanish Bilingual

Additional Information

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com