Strategic Account Manager

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Strategic Account Manager - ( 230003U2 ) Description This location can sit anywhere in the U.S. within close proximity to a major airport. Description & Qualifications - Internal Here, we believe there's not one path to success, we believe in careers that grow with you.  Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams.  We provide you with the opportunity to explore your curiosity and drive us forward.  We'll give you the space to share your strengths and we want you to show us what you can do.  You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics.  All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. CORE RESPONSIBILITIES AND TASKS This position is accountable for managing a profile of large Wood & Composite Building Products & Specialty customers in order to maintain and increase sales/growth and market share for the Industrial Wood Division.   Meet or exceed annual territory budget for volume (gallons), revenue and margin contribution by engaging in these core activities. TERRITORY PLANNING & ACCOUNT ENGAGEMENT PLANNING Build strong territory and account plans with multiple paths to success.  This includes: Complete key customer Relationship Maps with clear engagement objectives Identify both the Technical and Commercial actions required to deliver the plan, then lead the internal teams to execute on aligned priorities Capture competitive intelligence and build a plan to deliver superior value to customers NEW CUSTOMER ACQUISITION & GROW AT EXISTING ACCOUNTS Advance new business opportunities through the selling cycle, and document progress in CRM.  This includes: Develop a quantified value proposition that respond to customer’s top priorities and differentiates Sherwin-Williams from other coatings suppliers. Establish clear product performance and service expectations that are agreed upon by both the customer and key internal stakeholders. Agree internally and present that proposal to internal business leaders using financial pro formas that reflect all requested investment and key commercial terms, including pricing. Present target proposal in a compelling way that address all customer stakeholder’s needs Negotiate to reach a mutually beneficial relationship and secure new business as agreed upon with leadership. If requested by the customer and agreed upon internally, capture the negotiated agreement in a contract and ensure that it receives full internal approval prior to customer execution Organize cross-functional internal teams to smoothly onboard the customer STRENGTHEN CUSTOMER LOYALTY Strengthen existing customers relationships and loyalty through the following work: Identify “value selling” opportunities to create growth and efficiency in our customers’ operations and communicate these internally in a compelling way to both operations teams and senior management. Monitor the on-going relationship formally through Periodic Business Reviews that engage appropriate cross-functional customer and internal stakeholders to identify opportunities to strengthen our customer value proposition. Monitor the on-going relationship informally through regular touchpoints with all key stakeholders.   Ensure that there is a Stakeholder Engagement Plan that connects the internal account support team with the appropriate customer contacts. Lead internal Account Reviews with cross-functional team members (regional sales team, tech service, marketing, R&D, finance, facilities, quality, operations, and supply chain) to ensure that the internal account team is positioned to provide value-added support to the customer. Manage risks and issues that may arise by stabilizing the customer and ensuring that a corrective action is completed. Execute pricing action as needed to respond to changing economic conditions. POSITION REQUIREMENTS FORMAL EDUCATION: (GENERALLY, IF RELEVANT EXPERIENCE IS ACCEPTABLE, THE CANDIDATE MUST HAVE THREE YEARS OF WORK EXPERIENCE FOR EVERY ONE YEAR OF COLLEGE EDUCATION REQUIRED) Required: High School Diploma or equivalent Preferred: Bachelor’s Degree in Science, Math, Economics, Engineering Bachelor’s Degree in Business related field KNOWLEDGE & EXPERIENCE: Required:  Prior Sales or Marketing Experience Preferred: Experience selling technical products, e.g. coatings, chemicals, equipment. Experience managing large complex customer relationships Project Management experience Lean Six Sigma experience   Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace.  All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by the law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Primary Location : United States-Ohio-CLEVELAND Other Locations : United States-Minnesota-MINNEAPOLIS, United States-California-LOS ANGELES, United States-Illinois-CHICAGO, United States-Georgia-ATLANTA, United States-North Carolina-CHARLOTTE, United States-Texas-DALLAS Work Locations : USA OH Cleveland Prospect Ave Headquarters 101 West Prospect Ave Cleveland 44115 Travel : Yes, 75 % of the Time Job Posting : Feb 27, 2023 Schedule : Full-time Respond By : Mar 7, 2023 Pay Basis : 100,292.00 - 129,451.00 US Dollar (USD) Req ID: 230003U2

Company info

The Sherwin-Williams Company
Website : http://www.sherwin-williams.com