Agency Relationship Manager - Southeast

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Job Information

Humana

Agency Relationship Manager - Southeast

in

Metairie

Louisiana

Description

Come work for a dynamic Sales Organization! We are looking for an ambitious Agency Relationship Manager who will grow, develop and maintain our broker relationships throughout the Southeast!

Responsibilities

Do you want to be a part of a high performing Sales team?

Humana is seeking an Agency Relationship Manager who will be responsible for discovering, developing and maintaining benefits brokerage relationships that result in the ongoing sales and retention of Humana Group benefit products selected for distribution in that specific marketplace.

The Agency Relationship Manager will be held accountable for the achievement of production standards by product as determined by the marketing plan for the specific territory they are in.

Success will be determined based on the Agency Relationship Manager's ability to attain high levels of production through tenacious broker development and inter-organizational team relationship management. The Humana Agency Relationship Manager should be the resource of choice for brokers and their clients. These clients view them as the benefits expert for all products that the representative is expected to sell in the given territory.

You will:

Consistently achieve or exceed personal sales production expectations established by management, as stated in the regional business plan.

Develop and maintain multiple benefits brokerage relationships within assigned territory.

Develop and maintain supportive and positive relationships with all management, peers, local sales support staff, with the regional sales teams and all other external partners.

Develop a clear understanding of our business and our diverse Group products. Must gain a thorough understanding of our complex business relationships within the brokerage community and with the clients we service.

In conjunction with sales office and/or regional management, incumbent will assist in developing and executing the marketing plan for the regional territory consistent with Local Market strategy.

Implement and support new sales initiatives developed by Humana to increase sales of existing products and/or develop sales of new products.

Demonstrate a strong understanding of Humana's mission and Group Sales' strategic vision.

Occasionally be required to set-up new cases and participate in enrollment meetings.

Be required to handle all other reasonable duties as needed and as requested by management.

Achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements.

Reporting Relationships:

Reports directly to local Regional Manager or Director.

Benefits Brokers

Local Group Office Sales Support Team (s) and Sales Support Manager

Regional Home Office Sales Support Team

Benefit Advisors

Group Office Sales Representatives

Travel:

25-50% travel within the territory

Required Qualifications

A BS or BA degree or equivalent industry experience.

A minimum of 5 years previous group insurance sales experience or a combination of Humana work experience, education and/or related extracurricular activities.

Valid state health and life insurance license or willing to obtain within 90 days of employment

Ability to leverage all sales enablement technology, training and tools with proficiency in key technology platforms: Microsoft Office suite: PowerPoint, Word, Outlook, Teams; Concur; Tableau, Salesforce.

Ability to operate in a virtual environment and effectively build rapport virtually.

Ability to adapt to changes in a fast paced and dynamic environment.

Depth of experience and knowledge of relevant industry products and processes including, but not limited to Dental, Vision and life products online enrollment, experience rating, dental network analysis processes.

Experience with small group (2-99), core (100-1000) and large market sales (1000 )

Consultative Selling Skills and the ability to influence and persuade.

Virtual communication, presentation, consultative selling, and relationship building skills.

Team player with ability to build relationships and effectively interact both internally and externally with people at all levels of the organization and customer orientation.

Ability to collaborate across internal teams including collaborative selling.

Strategic and critical thinking and basic math skills.

Openness to change and new ways of working across the board, but specifically including the ability to execute new strategies/tactics to drive results to maximizing current broker base.

Ability to exercise sound judgment and deal with conflict.

Ability to exude confidence and demonstrate optimism and positive attitude.

Advanced organizational and time management skills.

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits

WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

Prior experience in selling and implementing employee benefit programs and solutions with large employers

Prior experience as an Account Manager at the agency level

Additional Information

This position covers the Southeastern States with and equal focus between the the states. The ideal candidate should reside within the area and travel is 25%-50% within that region.

Additional Information

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination OR

Commit to weekly testing, following all CDC protocols, OR

Provide documentation for a medical or religious exemption consideration. ​

This policy will not supersede state or local laws. Requests for these exemptions should be submitted at least 2 weeks prior to your scheduled first day of work.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com