Account Manager

Profile

Marcel Digital

is an award-winning web development and digital marketing agency established in 2003, located in the River North area of Chicago. We have cultivated a family of A-Players and we work hard to grow our unique culture. We want our team to strive for their absolute greatest potential, not only professionally, but personally.

Marcel will provide resources to support your growth. We send our staff to industry conferences, hold in-office learning sessions, and encourage daily collaboration with peers. Just like a family, there are both disagreements and a great deal of love and respect for each other.

Position Summary

You’ll be at the crossroads of sales and marketing. While you report to the Head of Accounts who drives sales and strategy for our client relationships, you’ll be closely connected to marketing, content, and subject matter experts from every department. Your job will be very specialized and focused on growth and account strategy, but you’ll also be a part of all aspects of the agency. From inbound leads to brand development to client relationships, you will be given responsibility, autonomy, and support from some of the most talented people in the business.

Functions and Responsibilities:

Respond to and nurture inbound leads

Communicate with prospective customers through LiveChat on our website

Supercharge Marcel Digital social accounts with an integrated content and posting strategy

Presentation and marketing/sales asset development

Brand development

CRM support and reporting

Marcel Digital content calendar creation and coordination with Subject Matter Experts

Deliver marketing research, reporting, and analysis (when needed to support ongoing sales efforts)

Own the regular creation and enhancement of marketing materials including tip sheets, sales sheets, blog posts, white papers, and content distribution, especially in support of new services as needed

Identify and apply for award submission opportunities

Identify and apply for speaking engagements for Subject Matter Experts

Coordinate and leverage testimonials and case studies

Event planning for local networking events and our annual Umbraco CMS conference (in coordination with a handful of other agencies)

Skills Traits Abilities:

Desires autonomy and ownership, but enjoys thought partnership with talented individuals.

Ability to communicate with prospects appropriately.

Strong project management skills (required). It is a lot to juggle.

Minimum 2 years professional or business experience

Minimum 2 years Digital Marketing/Website experience. Must understand what we deliver.

Ability to listen, digest, decide and act.

Experience with Adobe Creative Suite or similar (preferred).

Experience with Google Analytics. Ability to look at reports, digest data, and develop insights (preferred).

Basic SEO knowledge (preferred)

Basic knowledge of a CMS (preferred)

Basic social media experience (preferred)

Experience with SugarCRM or SalesForce (preferred)

Benefits

Marcel Digital offers a competitive salary, incredible benefits, and a casual, laid back, and fun work environment.

Very competitive salary

Great life benefits (401k, health/life/disability/dental/vision insurance)

Unlimited PTO

Work from home benefits

Divvy memberships

Monthly outings (brewery tours, Monster Jam, concerts, paint/drink events, etc.)

Summer hours

Employee retention benefits

Virtually unlimited training & learning opportunities (conferences, training programs, continuing education, etc.)

Perhaps more than all of these benefits, you gain the knowledge and experience to take your career in a number of directions. You’ll have a voice in your development process within an environment that encourages you to master your skills.

Do you have passion, grit, professionalism, and intellectual honesty? Are you passionate about autonomy and working with an extremely talented team to accomplish something special? Are you interested in honing your skills and growing both professionally and personally?

If the answer is yes, and your skills and career aspirations are in-line with ours, we very much want to hear from you. We have a friendly, transparent hiring process and are looking forward to speaking with you soon!

Company info

Marcel Media
Website : http://www.marcelmedia.com