Sales Enablement Specialist - Sales Coach

Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for delivering under-performing sales reps intense one-on- one coaching focused on skills development and reinforcement of successful behaviors to achieve individual, team and company goals. Participate in training and coaching new hires during their ramp period. Success will be judged by the degree in which under-performing sales professionals recover, increase and sustain productivity levels following their coaching engagement. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Job Description

Core Responsibilities

Coach assigned sales reps that are currently in or potentially heading into a performance plan by assessing skills gaps and developing an intensive personalized development plan designed to help the sales rep contribute to the team with a higher level of sustained performance.

Actively manage and support under-performing sales professionals through one-on-one coaching in partnership with sales managers, group training through video/conference calls etc.

Create and administer sales plans with Sales Supervisors that reinforce proper coaching to sales professional during and immediately following their performance management period.

Create and manage an appropriate schedule to meet the needs of sales teams in assigned markets. Based on the needs of the business, may also be assigned to provide additional support to new hires that have moved beyond ramp period.

Travel throughout assigned market conducting side-by-side coaching and monitoring sessions, working with sales leaders on sales initiatives and proactively supporting sales through various programs and initiatives.

Review sales productivity reports to assess channel health and proactively consult with sales supervisors on ways to optimize sales performance.

Work closely with Comcast University counterparts to ensure continuity of classroom lead instruction and reinforce proper sales skills and behaviors in the field.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com