Community Engagement Manager - CenterWell - Las Vegas

Profile

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At CenterWell Senior Primary Care, a division of Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At CenterWell, we're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.

Responsibilities

As a senior-focused healthcare provider, and subsidiary of one the nation's leading integrated health companies, Humana, we put the needs of seniors at the forefront of everything we do. Our multidisciplinary team goes above and beyond to make our centers a leading health and wellness destination for communities in key Medicare markets. CenterWell's national primary care centers serve more than 30,000 Medicare Advantage patients in markets including Kansas City, North Carolina, South Carolina, Orlando, Houston, Louisiana, Georgia and Las Vegas.

CenterWell is on a trajectory to double its footprint and the number of patients it serves over the next two years by expanding to new markets and growing patient panels in existing clinics. The Community Engagement Manager is responsible for generating growth and revenue for our business by developing and leading sales teams that introduce the community to the CenterWell brand and procure new patients for our clinics.

Job Description:

The Community Engagement Manager will have market oversight over the consumer sales channel, which is responsible for generating new patient enrollments through engagement with the community and individual seniors. Sales teams engage with prospective patients by leveraging strong, lasting relationships with community partners, hosting community events that introduce our brand and special model of care, and supporting health and well-being activities in our primary care centers and virtually.

The Manager's responsibilities include:

Motivating, developing and supporting consumer sales team within the market

Hiring and training representatives to support the Partners in Primary Care brand and create a best-in-class consumer sales team

Development and oversight of patient enrollment targets and performance management against targets at individual, clinic and market level

Developing tools and capabilities that can be deployed to support the community engagement team, including promotional programs, new categories of community partners and innovative lead development techniques

Procuring and managing partners that provide access to local community organizations (e.g. retailers, service organizations, food banks, etc.)

Optimization of CRM tool (Salesforce) for lead development, tracking, analytics and compensation purposes

Strong collaboration with marketing, B2B sales, market operations, and analytics teams to develop growth strategies and drive overall market performance

In addition to being a great place to work, CenterWell Senior Primary Care also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

Medical Benefits

Dental Benefits

Vision Benefits

Health Savings Accounts

Flex Spending Accounts

Life Insurance

401(k)

PTO including 7 paid holidays, one personal holiday, one day of volunteer time off, 18 days of annual PTO, parental leave, caregiving leave, and weekly well-being time

And more

Required Qualifications:

3 years' experience in sales leadership

Strong performance orientation around sales goals and metrics

Process development expertise

Proven ability to understand specific consumers and communities in order to drive sales strategies for them

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits

Ability to travel 40-50% within the local area

Preferred Qualifications:

Management of Salesforce System

Bachelor's degree with 3 years sales or ad agency experience

Managed Health Care experience focusing on our Medicare population

Experience and proven ability to motivate a team that produces stellar results

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire Text to enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

CenterWell Senior Primary Care is more than an equal opportunity employer, CenterWell's dedication to promoting diversity, multiculturalism, and inclusion is at the heart of what we do in all of our CenterWell roles. Diversity is more than a commitment to us, it is the foundation of what we do. We are fully focused on diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us each uniquely wonderful.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com